Intercom + Userflow

Create or update Intercom users from new Userflow survey answers

This Zap adds every new Userflow survey answer to an Intercom user as a property. In that way, you can automatically target Intercom messaging based on Userflow survey answers.

When this happens...
Question Answered
Triggers when a user answers a single question in a flow.
TriggerInstant
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Create/Update User
Update a user within Intercom given their e-mail address.
ActionWrite

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Supported triggers and actions

- Only trigger for this checklist
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- Only trigger for this checklist
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- Only trigger on these events
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- Only trigger for this flow
- Sample user ID
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- Trigger when
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- Only trigger for this launcher
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- Only trigger for this flow
- Sample user ID
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- User ID
- Group ID
- Event NameRequired
Action
Write
- User IDRequired
Action
Write
- User ID
- Email
- Group ID
Action
Search
- User IDRequired
- Email
- Group ID
Action
Search or write
Lead Converted to User
Triggers when a lead converts to a user.
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Contact Replied
Triggers when a Contact replies to a Conversation in Intercom.
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New Conversation Rating
Triggers when a conversation receives a rating.
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- Message body format
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New Conversation
Triggers when a new Conversation is created by a User in Intercom.
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New User
Triggers when a new User is created.
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Instant
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Updated Company
Triggers when a company is updated.
Trigger
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- UpdatesRequired
- Update sample
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New Unsubscription
Triggers when a user unsubscribes from Intercom.io emails.
Trigger
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- Contact identifier typeRequired
- Tag selection method
Action
Write
- Contact TypeRequired
- Message BodyRequired
Action
Write
- User Association Note
- CompanyRequired
- Warning
- Name
- Website
- Size
- Monthly Revenue
- Plan
- Industry
- Custom Attributes
Action
Write
- Contact identifier typeRequired
- TagRequired
Action
Write
- Contact Identifier
- Message BodyRequired
Action
Write
- CompanyRequired
- Tag NameRequired
- Untag?
Action
Write
- TicketRequired
- Title
- Description
- State
- Is Open
- Snoozed Until
- Assigned Admin
Action
Write
- EmailRequired
- Custom Attributes
- Created At
- User ID
- Full Name
- IP Address
Action
Write
- Search Mode
- Search Value
Action
Search
- Search ModeRequired
- Search ValueRequired
Action
Search
- Search ModeRequired
- Search ValueRequired
Action
Search
- Search Mode
- Search Value
- User Association Note
- Company NameRequired
- Plan
- Size
- Website
- Industry
- Custom Attributes
- Monthly Revenue
Action
Search or write

- Only trigger for this checklist
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Instant
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- Only trigger for this checklist
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Instant
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- Only trigger for this flow
- Sample user ID
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Instant
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- Only trigger for this flow
- Sample user ID
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- Only trigger for this launcher
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Instant
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- Only trigger for this launcher
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- Trigger when
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- Group IDRequired
Action
Write
- Group ID
- User ID
Action
Search
- Group IDRequired
- User ID
Action
Search or write
Lead Added Email
Triggers when a Lead enters an email address.
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New Lead
Triggers when a new Lead is created.
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- Which Tag?
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New AI Summary
Triggers when an AI-generated summary is created for a conversation in Intercom.
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New Company
Triggers when a new Company is created.
Trigger
Instant
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New Ticket
Triggers when a new Ticket is created in Intercom.
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Instant
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- Tag
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Updated Contact
Triggers when a Contact is updated in Intercom.
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- Which Tag?
Trigger
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- EmailRequired
- Note TextRequired
Action
Write
- TitleRequired
- Description
- Body
- AuthorRequired
- State
- Parent Collection
Action
Write
- Event nameRequired
- Created at
- Contact identifier typeRequired
- Metadata
Action
Write
- Ticket typeRequired
- Contact IDRequired
- Company ID
Action
Write
- Conversation IDRequired
- Reply TypeRequired
- Reply BodyRequired
- Attachments
Action
Write
- FromRequired
- ToRequired
- Message TypeRequired
- BodyRequired
- Subject
- Template
- Create Conversation Without Contact Reply?
Action
Write
- Lead ID
- Full Name
- Email
- Phone Number
- Unsubscribed From Emails
- Created At
- IP Address
- Custom Attributes
Action
Write
- Lookup EmailRequired
- Full Name
- User ID
- Company ID
- Unsubscribed From Emails
- Phone Number
- Created At
- IP Address
- Custom Attributes
Action
Write
- Stop on errorRequired
- HTTP MethodRequired
- URLRequired
- Query string parameters
- Additional request headers
- Body
Action
Write
- Search FieldRequired
- Match TypeRequired
- Conversation Status
- Updated After
- Updated Before
Action
Search
- Search FieldRequired
- Match TypeRequired
- Ticket State
- Updated After
- Updated Before
Action
Search
- Conversation IDRequired
Action
Search
- Search ModeRequired
- Search ValueRequired
- Lead ID
- Full Name
- Email
- Phone Number
- Unsubscribed From Emails
- Created At
- IP Address
- Custom Attributes
Action
Search or write

About Intercom

Intercom is the Engagement OS, an open channel between customer and business that is in the product, in the moment, and on their terms. We break down silos, unifying data and systems to create an ongoing dialogue, so companies can make the most of every opportunity.

Learn more

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About Userflow

Userflow is a user onboarding platform, which lets your whole team build customized in-app tours, checklists and surveys, without code.

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Customer Support

Intercom + Userflow

Create or update Intercom users from new Userflow survey answers

Checklist Completed

Checklist Started

Event Tracked

Flow Dismissed/Ended

Group Created/Updated

Launcher Dismissed

Question Answered

Track Event

Create/Update User

Find User

Find or Create User

Lead Converted to User

Contact Replied

New Conversation Rating

New Closed Conversation

New Conversation

New User

Updated Company

Updated Ticket

New Unsubscription

Add Tag to Contact

Create Conversation

Create or Update Company

Remove Tag From Contact

Send Incoming Message

Add/Remove Tag on Company

Update Ticket

Create User

Find Company

Find Lead

Find User

Find or Create Company

Checklist Dismissed/Ended

Checklist Task Completed

Flow Completed

Flow Started

Launcher Activated

Launcher Seen

User Created/Updated

Create/Update Group

Find Group

Find or Create Group

Lead Added Email

New Lead

Tag Added to Lead

New AI Summary

New Company

New Ticket

Tag Added to Conversation

Updated Contact

Tag Added to User

Add Note

Create Article

Create Data Event

Create Ticket

Reply to Conversation

Send Message to Contact

Create/Update Lead

Create/Update User

API Request (Beta)

Find Conversation

Find Ticket

Retrieve a Conversation

Find or Create Lead

About Intercom

Related categories

Similar apps

HubSpot

Inbound Now

About Userflow

Related categories