Intercom + Twilio integrations
Create or update Intercom users when new Twilio calls come in
Easily keep your Intercom user list up to date by connecting it with Twilio. This workflow starts when a new call happens in Twilio, ensuring your Intercom system is updated with the latest user information. Save time and improve communication with your customers by streamlining your processes through this integration.
- When this happens...New CallTriggers when a call is finished on your Twilio number.
- automatically do this!Create/Update UserUpdate a user within Intercom given their e-mail address.
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More things you can do with Twilio and Intercom
Discover other triggers and actions you can use with Twilio and Intercom
- New Phone Number
Triggers when you add a new phone number.
Try ItTriggerPolling - New Recording
Triggers when a new recording is available on your account.
Try ItTriggerPolling - New Transcription
Triggers when a new transcription is available on your account.
Try ItTriggerPolling - From NumberRequired
- To_numberRequired
- MessageRequired
- Voice
- Language
- Send Digits
ActionWrite
- Instructions_copy
Try ItTriggerInstant- To NumberRequired
- Apply US Prefix
Try ItTriggerPolling- To NumberRequired
Try ItTriggerPolling- Help Text
- From NumberRequired
- Alphanumeric Sender ID
- To_numberRequired
- MessageRequired
- Media_url
ActionWrite
Intercom is the Engagement OS, an open channel between customer and business that is in the product, in the moment, and on their terms. We break down silos, unifying data and systems to create an ongoing dialogue, so companies can make the most of every opportunity.
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An easy tool for developers to send and receive SMS and voice calls.
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Related Zap Templates
- Create or update Intercom users from new Twilio recordings
- Create or update Intercom leads from new Twilio transcriptions
- Create or update Intercom leads from new Twilio transcriptions
- Create or update Intercom leads when new Twilio recordings occur
- Trigger phone calls in Twilio when new tags are added to conversations in Intercom
- "send sms via Twilio when new tags are added to users in Intercom"
- Send sms via Twilio when new tags are added to leads in Intercom
- Send sms through Twilio when new conversations are started in Intercom
- Initiate phone calls in Twilio when new conversations occur in Intercom
- Call phones in Twilio when contacts reply in Intercom








