Intercom + Jira Software Server

Update Intercom tickets when issues are updated in Jira Software Server

Achieve seamless communication between your teams with this practical workflow. Whenever there's an update to an issue inside Jira Software Server, it ensures an equivalent ticket within the Intercom gets revised. This automation fosters efficient project updates, bridging the gap between your customer support and project management necessities within Jira Software Server and Intercom.

Achieve seamless communication between your teams with this practical workflow. Whenever there's an update to an issue inside Jira Software Server, it ensures an equivalent ticket within the Intercom gets revised. This automation fosters efficient project updates, bridging the gap between your customer support and project management necessities within Jira Software Server and Intercom.

  1. When this happens...
    Jira Software ServerJira Software Server
    Updated Issue

    Triggers when an issue is updated.

    TriggerPolling
  2. automatically do this!
    IntercomIntercom
    Update Ticket

    Updates an existing ticket in Intercom.

    ActionWrite
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Supported triggers and actions

    • JqlRequired

    Trigger
    Polling
    Try It
    • Issue ID or KeyRequired

    • FileRequired

    Action
    Write
intercom logo
intercom logo

About Intercom

Intercom is the Engagement OS, an open channel between customer and business that is in the product, in the moment, and on their terms. We break down silos, unifying data and systems to create an ongoing dialogue, so companies can make the most of every opportunity.
Learn more

Related categories

  • Customer Support

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jira-software-server logo
jira-software-server logo

About Jira Software Server

Jira is a bug and issue tracking tool that allows software developers to manage product development and build better software. This integration connects to self-hosted instances of Jira.

Related categories

  • Project Management

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