Create issue in Jira with a ChatGPT-generated solution when tickets are submitted in Intercom
Manually creating Jira issues from incoming Intercom tickets can slow down your support-to-engineering handoff. This Zap automates the process by creating a new Jira issue every time a ticket is submitted in Intercom, then uses ChatGPT to analyze the ticket and generate a suggested solution, which is added to the issue. That way, your engineering team gets clear, contextual info upfront—so they can jump straight into problem-solving.
Manually creating Jira issues from incoming Intercom tickets can slow down your support-to-engineering handoff. This Zap automates the process by creating a new Jira issue every time a ticket is submitted in Intercom, then uses ChatGPT to analyze the ticket and generate a suggested solution, which is added to the issue. That way, your engineering team gets clear, contextual info upfront—so they can jump straight into problem-solving.
- When this happens...New Ticket
Triggers when a new Ticket is created in Intercom.
- automatically do this...Conversation With Assistant (Legacy)
Sends a message to ChatGPT and generates a response, optionally storing the message history for a continuous conversation. Powered by Assistants API.
- then do this!Create Issue
Creates a new issue.
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