Triggers when a Tag is added to a Conversation in Intercom.

Triggers when a User is tagged.

Add a note to a user.

Creates a new article in your Help Center.

Submit a Data Event to your Intercom account.

Create a Ticket

Adds a reply or note to an existing Conversation.

Sends a message to a contact.

Create or update an Intercom lead. If an ID is provided, the lead will be updated.

Update a user within Intercom given their e-mail address.

This is an advanced action which makes a raw HTTP request that includes this integration's authentication.

Search for conversations using various criteria.

Search for tickets using various criteria.

Retrieves a specific conversation by ID, including conversation parts.

Find or Create Lead

Upload an image and send a message or question about it. Powered by Chat Completions API.

Generate an analysis of the overall sentiment of a block of text. Powered by Chat Completions API.

Classifies if text is potentially harmful.

(Recommended) Send a chat to OpenAI, optionally storing messages for continuous conversation. This enhanced action can also help with web search, file search, and advanced tooling such as MCP. Powered by Responses API.

Creates a new image by editing an existing image with a prompt.

Create a new video generation job using Sora. Returns a video job ID that can be used to check the render status.

(Recommended) Improved structured data extraction with better formatting options and more reliable schema adherence. Powered by Responses API.

Sends a prompt to OpenAI and generates a completion.

Converts a given text to speech.

Writes the content of an email based on your provided prompt for use in a subsequent step.

Find a conversation for native OpenAI conversation management.

Find a stored Responses API result by response ID for audit trails and debugging.

This best matches a query string (like "big animal") to a list of document strings (like "mouse", "cat", "buffalo", and "blue whale").

Triggers when a new issue is created.

Triggers each time an issue changes status in a project.

Adds an attachment to an issue.

Add or edit an existing form on an issue and optionally submit it.

Adds a new watcher to an issue.

Creates a new issue.

Moves an issue to an active or open sprint.

Updates an existing issue.

Retrieves Jira attachment content by attachment ID.

Searches for an issue by summary or key.

Searches for issues using JQL.

Search for saved Jira filters by name or owner.

Retrieves detailed information about a specific sprint including dates, goals, and state.

Finds an issue by summary or key. Optionally creates a new issue.

Add a Tag to a specific Intercom Contact.

Creates a new conversation from a contact.

Creates or Updates a Company in Intercom.

Remove a Tag from a specific Intercom Contact.

Send a Message from a Contact into Intercom to create a new Conversation. Note: you must have a valid plan on Intercom to access this action.

Attach or remove a tag from a specific company.

Updates an existing ticket in Intercom.

Creates a new user in your Intercom app.

Finds an existing company in your Intercom account.

Finds an existing Lead.

Finds an existing user.

Looks up an existing company in your Intercom account.

(Recommended) Upload an image(s) and send a message or question about it. Powered by Responses API.

(Recommended) Summarize, classify, and analyze text. Powered by Responses API.

Sends a Chat to OpenAI and generates a Completion, optionally storing messages as we do. Powered by Chat Completions API.

Classify your text into one of your provided categories. Powered by Chat Completions API.

Generate vector embeddings for text input.

Creates a new transcription, using Whisper, from an audio or video file.

Sends unstructured text and returns structured data using OpenAI's "Function Calling" capability. Powered by Chat Completions API.

Generates an image using a relevant OpenAI model.

Enter a block of text and generate a summary. Powered by Chat Completions API.

Creates a new translation.

This is an advanced action which makes a raw HTTP request that includes this integration's authentication.

Finds a file by filename.

Retrieve the status and details of a video generation job created with Sora. Use this to check if a video is ready for download.

Find or Create file

Triggers when a new issue is added that matches some JQL.

Triggers when an existing issue is updated.

Adds a new comment to an issue.

Creates a link (e.g. "is blocked by") between two issues.

Logs time worked on an issue for time tracking workflows.

Delete a form from a Jira issue.

Submit a form that has been filled out on a Jira issue.

This is an advanced action which makes a raw HTTP request that includes this integration's authentication.

Searches for a component by name.

Executes a saved Jira filter and returns the filtered issues for automated reporting and monitoring workflows.

Searches for an issue by key.

Searches for a project by name or key.

Finds an existing user.