Helpwise + Trello

Create new Trello cards from mentioned notes in Helpwise

Streamline your workflow with this seamless integration between Helpwise and Trello. Whenever a note with a mention is created in Helpwise, a new card will be generated in Trello. This automation makes it easier for your team to track urgent tasks, ensuring swift action and effective teamwork. Stay organized and enhance communication at the same time.

When this happens...
Mention in Note
Triggers when there's a new mention for you.
TriggerPolling
automatically do this!
Create Card
Adds a new card on a specific board and list.
ActionWrite

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Supported triggers and actions

Assigned in a Conversation
Triggers when your team member assigned you in a conversation.
Trigger
Polling
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Contact Is Created
Triggers when new contact is created
Trigger
Polling
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Draft Is Created
Triggers when a new draft is created
Trigger
Polling
Try It
- Your WhatsApp Number (with +)Required
Trigger
Polling
Try It
- IntervalRequired
Trigger
Polling
Try It

- Facebook mailbox IdRequired
Trigger
Polling
Try It
Rule Is Run
Triggers when a rule is run on any conversation
Trigger
Polling
Try It

- Mailbox Email AddessRequired
Trigger
Polling
Try It
- Tag NameRequired
- Tag Color
- Mailbox idRequired
- Thread IdRequired
Action
Write
- First NameRequired
- Middle Name
- Last Name
- EmailRequired
- Phone
- Company Name
- Job title
Action
Write
- From AddressRequired
- To AddressRequired
- Cc Addresses
- Bcc
- SubjectRequired
- Email BodyRequired
- Apply Tag
- Tag color
Action
Write
- Your NumberRequired
- Customer NumberRequired
- Message BodyRequired
Action
Write
- Board ID
- List ID
- Filter
Trigger
Polling
Try It
- Board ID
- List ID
- Card ID
Trigger
Polling
Try It
- Board ID
- List ID
- Card ID
Trigger
Instant
Try It
- Board ID
- Card ID
Trigger
Instant
Try It
- Board IDRequired
Trigger
Polling
Try It
- Board IDRequired
Trigger
Polling
Try It
New Notification
Triggers when you get a new notification in Trello.
Trigger
Polling
Try It
- Board IDRequired
- Member IDRequired
- Membership TypeRequired
- Allow Billable Guest
Action
Write
- Board ID
- List ID
- Card IDRequired
Action
Write
- Board IDRequired
- Label IDRequired
- List ID
- Card IDRequired
Action
Write
- Board IDRequired
- Member ID(s)Required
- List ID
- Card IDRequired
Action
Write
- Board IDRequired
- List IDRequired
- NameRequired
- Description
- Label ID
- Custom Labels
- Card Position
- Member ID(s)
- Start Date
- Due Date
- File Attachments
- URL Attachments
- Checklist Name
- Checklist Items
- Cover Info
- Card Color
- Brightness
- URL
- Size
- Location Info
- Coordinates
- Address
- Location
Action
Write
- Board IDRequired
Action
Write
- Board IDRequired
- List ID
- Card IDRequired
- Checklist IDRequired
- Checklist Item IDRequired
Action
Write
- Board ID
- List ID
- Card ID
- Checklist IDRequired
Action
Write
- BoardRequired
- NameRequired
Action
Write
- Action IDRequired
Action
Search
- Board IDRequired
- Label NameRequired
Action
Search
- Card IDRequired
Action
Search
- Board IDRequired
- List ID
- Card ID
- SearchRequired
Action
Search
- Board IDRequired
- List ID
- Card IDRequired
- Checklist IDRequired
- SearchRequired
Action
Search
- Label IDRequired
Action
Search
- Member IDRequired
Action
Search
- Organization IDRequired
Action
Search
- Organization
- Board
- List Name
- Keyword
- Member
- Label
- Due Date Filter
- Has Filter
- Only Starred Boards
- Open Cards Only
- Cards Limit
Action
Search
- Board IDRequired
- Label NameRequired
- Color
Action
Search or write
- Board IDRequired
- List ID
- Card IDRequired
- SearchRequired
- Checklist NameRequired
- Checklist to Copy ID
- Checklist Items
- Checklist Position
Action
Search or write

Note Added
Triggers when a new note added by the user in the Helpwise conversation.
Trigger
Polling
Try It
CSAT Is Received
Triggers when a new CSAT is received
Trigger
Polling
Try It
- SMS NumberRequired
Trigger
Polling
Try It
Mention in Note
Triggers when there's a new mention for you.
Trigger
Polling
Try It
- Mailbox Email AddressRequired
Trigger
Polling
Try It
Outbound Conversations
Triggers for new outbound conversations
Trigger
Polling
Try It
SLA Breach
Triggers when SLA is breached on any conversation
Trigger
Polling
Try It
- Mailbox IdRequired
- Conversation IdRequired
- MessageRequired
Action
Write
- Mailbox IdRequired
- Thread IdRequired
- User Id
Action
Write
- mailbox IdRequired
- thread Id
- SujectRequired
- Email BodyRequired
- From addressRequired
- Cc email address
- Bcc
- Assigned To
Action
Write
- Your SMS NumberRequired
- Customer SMS NumberRequired
- SMS BodyRequired
Action
Write
New Board
Triggers when a new board is added.
Trigger
Polling
Try It
- Board ID
- List ID
- Card ID
Trigger
Polling
Try It
- ActivityRequired
- Board ID
- List ID
- Card ID
Trigger
Instant
Try It
- Info
- Board ID
- Time Before
- Time Before (Unit)
- Status
- Only cards where you're a member?
Trigger
Polling
Try It
- Board IDRequired
Trigger
Polling
Try It
- Board IDRequired
- Label ID
Trigger
Instant
Try It
- Board IDRequired
Trigger
Polling
Try It
- Board IDRequired
- List ID
- Card IDRequired
- Checklist IDRequired
- Checklist Item NameRequired
- Checklist Item Position
Action
Write
- Organization ID
- NameRequired
- DescriptionRequired
- Permission Level
- Allow Any Team Member to Join This Board?
Action
Write
- Board ID
- List ID
- Card IDRequired
- File Attachments
- URL Attachments
Action
Write
- Board IDRequired
- From List ID
- Card IDRequired
- To Board ID
- To List IDRequired
Action
Write
- Board ID
- List ID
- Card IDRequired
- Card Name
- Card Description
- Overwrite Description
- Card Start Date
- Card Due Date
- Due Complete
- Card Position
- Card Closed
- Cover Info
- Card Color
- Brightness
- Attachment ID
- URL
- Size
- Location Info
- Coordinates
- Address
- Location
Action
Write
- Board ID
- List ID
- Card IDRequired
- Checklist NameRequired
- Checklist to Copy ID
- Checklist Items
- Checklist Position
Action
Write
- Board ID
- List ID
- Card IDRequired
- Comment TextRequired
Action
Write
- Board IDRequired
- NameRequired
- Organization ID
- Permission Level
- Allow Any Team Member to Join This Board?
Action
Write
- Board IDRequired
- Label NameRequired
- Color
Action
Write
- Board IDRequired
- List ID
- Card IDRequired
- Label IDRequired
Action
Write
- Board IDRequired
Action
Search
- Board IDRequired
- List NameRequired
Action
Search
- Card IDRequired
Action
Search
- Checklist IDRequired
Action
Search
- Checklist IDRequired
- Checklist Item IDRequired
Action
Search
- List IDRequired
Action
Search
- Organization IDRequired
- Board NameRequired
Action
Search
- Trello Query StringRequired
- Organization ID
- Cards Limit
Action
Search
- Organization IDRequired
- Member NameRequired
Action
Search
- Board IDRequired
- List NameRequired
Action
Search or write
- Organization IDRequired
- Board NameRequired
- DescriptionRequired
- Permission Level
- Allow Any Team Member to Join This Board?
Action
Search or write

About Helpwise

Helpwise is an easy-to-use customer service platform that helps you manage all customer communication from a single place.

Related categories

Communication

About Trello

Trello is a team collaboration tool that lets you organize anything and everything to keep your projects on task.

Learn more

Related categories

Project Management

Helpwise + Trello

Create new Trello cards from mentioned notes in Helpwise

Assigned in a Conversation

Contact Is Created

Draft Is Created

Inbound WhatsApp Message

Near SLA Breach

Inbound Facebook Message

Rule Is Run

Tag Added

Apply Tag on Thread

Create Contact

Send an Email

Send WhatsApp Message

New Card

New Comment in Card

Card Moved to List

Card Updated

New Label

New List

New Notification

Add Member to Board

Archive Card

Add Label to Card

Add Members to Card

Create Card

Close Board

Complete Checklist Item in Card

Delete Checklist in Card

Create List

Find Action by ID

Find Label on Board

Find Card Attachments by Card ID

Find Checklist

Find Checklist Item

Find Label by ID

Find Member by ID

Find Organization by ID

Find Card

Find or Create Label

Find or Create Checklist

Note Added

CSAT Is Received

Inbound SMS Message

Mention in Note

Inbound Email

Outbound Conversations

SLA Breach

Add Note

Assign Conversation

Create New Conversation

Send SMS Message

New Board

New Card Archived

New Activity

Card Due

New Checklist

New Label Added to Card

New Member on Board

Create Checklist Item in Card

Create Board

Add Attachment to Card

Move Card to List

Update Card

Add Checklist to Card

Create Comment

Copy Board

Create Label

Remove Label From Card

Find Board by ID

Find List on a Board

Find Card by ID

Find Checklist by ID

Find Checklist Item by ID

Find List by ID

Find Board

Find Card by Custom Query

Find Member

Find or Create List on a Board

Find or Create Board