Gupshup + Zoho CRM

Receive new Gupshup messages and create module entries in Zoho CRM

Connect your Gupshup and Zoho CRM with this workflow to streamline your customer engagement and CRM inputs. When a new message arrives in Gupshup, the workflow creates a corresponding module entry in Zoho CRM. Simplify your work process by instantly documenting every inbound communication, ensuring transformable customer insights are never missed.

Connect your Gupshup and Zoho CRM with this workflow to streamline your customer engagement and CRM inputs. When a new message arrives in Gupshup, the workflow creates a corresponding module entry in Zoho CRM. Simplify your work process by instantly documenting every inbound communication, ensuring transformable customer insights are never missed.

  1. When this happens...
    GupshupGupshup
    Receive Incoming Messages

    Triggers when any one of New message, New media message, Interactive quick reply, Template quick reply, Opt-in, or Opt-out is received in your WhatsApp Business Account. Provide your WhatsApp Account credentials and then select the event to link this trigger to.

    TriggerInstant
  2. automatically do this!
    Zoho CRMZoho CRM
    Create Module Entry

    Creates a new entry in a module

    ActionWrite
Start free with email
  • Free forever for core features
  • 14 day trial for premium features & apps

Supported triggers and actions

    • Phone NumberRequired

    • Opt in or OutRequired

    Action
    Write
  • Zoho CRM triggers, actions, and search

    New Contact

    Triggers when a new contact is created. If you are on a paid plan for the Zoho CRM then it is advisable to use New Module Entry (Instant) trigger.

    Trigger
    Polling
    Try It
    • ModuleRequired

    Trigger
    Instant
    Try It
  • Zoho CRM triggers, actions, and search

    New or Updated Lead

    Triggers when a new lead is added or modified in Zoho. If you are on a paid plan for the Zoho CRM then it is advisable to use New/Updated Module Entry (Instant) trigger.

    Trigger
    Polling
    Try It
gupshup logo
gupshup logo

About Gupshup

Gupshup is a Conversational Messaging Platform that helps businesses engage with customers across 30+ messaging channels across commerce, marketing, and support.
Learn more

Related categories

  • Communication
zoho-crm logo
zoho-crm logo

About Zoho CRM

Zoho CRM is an AI-powered sales CRM that empowers teams to work together better and close more deals.
Learn more

Related categories

  • CRM (Customer Relationship Management)
  • Zoho

Similar apps

Pipedrive integrationsPipedrive integrations

Pipedrive

CRM (Customer Relationship Management)
Insightly integrationsInsightly integrations

Insightly

CRM (Customer Relationship Management)
Zapier Interfaces integrationsZapier Interfaces integrations

Zapier Interfaces

App Builder, CRM (Customer Relationship Management), Forms & Surveys, Zapier