Gorgias + Zapier Chatbots

Create tickets in Gorgias when new buttons are clicked in Zapier Chatbots

When a button click happens in the Chatbots application, a ticket is instantly created in Gorgias. This streamlined workflow aids in swift customer response management. Manual data entry is eliminated, empowering your support team to focus solely on resolving customer issues. This efficient process is a substantial improvement to your customer service operations.

When a button click happens in the Chatbots application, a ticket is instantly created in Gorgias. This streamlined workflow aids in swift customer response management. Manual data entry is eliminated, empowering your support team to focus solely on resolving customer issues. This efficient process is a substantial improvement to your customer service operations.

  1. When this happens...
    Zapier ChatbotsZapier Chatbots
    Chatbot Button Click

    Triggers when a chatbot button is clicked.

    TriggerInstant
  2. automatically do this!
    GorgiasGorgias
    Create Ticket

    Creates a ticket

    ActionWrite
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Supported triggers and actions

    • ChatbotRequired

    Trigger
    Instant
    Try It
    • ChatbotRequired

    • Conversation Key

    • User MessageRequired

    Action
    Write
    • Ticket IDRequired

    • ChannelRequired

    • ViaRequired

    • Source typeRequired

    • From Name

    • From AddressRequired

    • To Name

    • To AddressRequired

    • Body (HTML)

    • Body (text)

    • Message ID

    • External ID

    • Created at

    Action
    Write
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About Gorgias

Gorgias is an ecommerce focused helpdesk with AI-powered responses, automated workflows & integrations.

Related categories

  • Customer Support
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About Zapier Chatbots

Create custom AI chatbots and take action with built-in automation
Learn more

Related categories

  • AI Tools
  • Zapier