Create tickets in Gorgias when new buttons are clicked in Zapier Chatbots
When a button click happens in the Chatbots application, a ticket is instantly created in Gorgias. This streamlined workflow aids in swift customer response management. Manual data entry is eliminated, empowering your support team to focus solely on resolving customer issues. This efficient process is a substantial improvement to your customer service operations.
When a button click happens in the Chatbots application, a ticket is instantly created in Gorgias. This streamlined workflow aids in swift customer response management. Manual data entry is eliminated, empowering your support team to focus solely on resolving customer issues. This efficient process is a substantial improvement to your customer service operations.
- When this happens...Chatbot Button Click
Triggers when a chatbot button is clicked.
- automatically do this!Create Ticket
Creates a ticket
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ChatbotRequired
Chatbot ButtonRequired
Try ItChatbotRequired
Try ItStatusRequired
SubjectRequired
Tags
External ID
ChannelRequired
Source typeRequired
From Name
From AddressRequired
To Name
To AddressRequired
Body (HTML)
Body (text)
Message ID
External ID
Created at
ViaRequired
ChatbotRequired
Try ItChatbotRequired
Conversation Key
User MessageRequired
Ticket IDRequired
ChannelRequired
ViaRequired
Source typeRequired
From Name
From AddressRequired
To Name
To AddressRequired
Body (HTML)
Body (text)
Message ID
External ID
Created at