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Gorgias + Quo

Gorgias + Quo integrations

Create Gorgias tickets from completed Quo calls

Handle your customer service calls more efficiently with this seamless workflow. Once a call is completed in Quo, a ticket gets instantly created in Gorgias, allowing for efficient follow-ups and thorough record keeping. This automation aids in ensuring each customer inquiry is attended to, enhancing your service delivery while saving you time for other tasks.

When this happens...
Incoming Call CompletedTriggers when an incoming call is completed, including missed calls. If the call is not picked up, the answeredAt field will be null. If the caller leaves a voicemail, the recording and transcript are included; in rare cases the transcript is still processing when the Zap runs, and Voicemail Status will be "in-progress".
TriggerInstant
automatically do this!
Create TicketCreates a ticket
ActionWrite

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More things you can do with Quo and Gorgias

Discover other triggers and actions you can use with Quo and Gorgias

- Select Phone Numbers
  Required
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Instant
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- Select Phone Numbers
  Required
Trigger
Instant
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- Select Phone Numbers
  Required
Trigger
Instant
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- Phone Numbers
  Required
Trigger
Instant
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- Phone Numbers
  Required
Trigger
Instant
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- Select Phone Numbers
Trigger
Instant
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- Select Phone Numbers
Trigger
Instant
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- Task ID
  Required
- User
  Required
Action
Write
- Task ID
  Required
Action
Write
- Conversation ID
  Required
- Title
  Required
- Description
  Required
- Due Date
- Assigned To
Action
Write
- Task ID
  Required
Action
Write
- From
  Required
- To
  Required
- Message
  Required
- Mark conversation as done
Action
Write
- Task ID
  Required
- Conversation ID
  Required
Action
Write
- Call Id
  Required
Action
Search
- Call Id
  Required
Action
Search
- Select Phone Number
  Required
- User Id
- Participants
  Required
- Created After
- Created Before
- Max Results
  Required
- Page Token
Action
Search
- Select Phone Number
  Required
- User Id
- Participants
- Created After
- Created Before
- Max Results
  Required
- Page Token
Action
Search
- User Id
Action
Search
- Ticket ID
  Required
- Channel
  Required
- Via
  Required
- Source type
  Required
- From Name
- From Address
  Required
- To Name
- To Address
  Required
- Body (HTML)
- Body (text)
- Message ID
- External ID
- Created at
Action
Write

- Select Phone Numbers
Trigger
Instant
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Deleted Contact
Triggers when a contact is deleted in Quo. Includes the contact as it was before deletion.
Trigger
Instant
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- User Id
Trigger
Polling
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New Contact
Triggers when a contact is created in Quo.
Trigger
Instant
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- Select Phone Numbers
  Required
Trigger
Instant
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- Select Phone Numbers
Trigger
Instant
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Updated Contact
Triggers when an existing contact is changed in Quo.
Trigger
Instant
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- Task ID
  Required
- Due Date
  Required
Action
Write
- ID
- First Name
- Last Name
- Company
- Job Title
- Phone Numbers
- Email Addresses
- Share With
Action
Write
- Task ID
  Required
- Conversation ID
  Required
Action
Write
- Task ID
  Required
Action
Write
- Task ID
  Required
- User
  Required
Action
Write
- Task ID
  Required
- Title
- Description
Action
Write
- Call Id
  Required
Action
Search
- id
  Required
Action
Search
- Select Phone Numbers
- User Id
- Created After
- Created Before
- Exclude Inactive
- Updated After
- Updated Before
- Max Results
- Page Token
Action
Search
- Max Results
- Next Page Cursor
Action
Search
- Status
  Required
- Subject
  Required
- Tags
- External ID
- Channel
  Required
- Source type
  Required
- From Name
- From Address
  Required
- To Name
- To Address
  Required
- Body (HTML)
- Body (text)
- Message ID
- External ID
- Created at
- Via
  Required
Action
Write

About Gorgias

Gorgias is an ecommerce focused helpdesk with AI-powered responses, automated workflows & integrations.

Learn moreLearn moreHelpHelp

Related categories

Customer Support

About Quo

Quo is a next-generation phone system to engage customers, collaborate with your team, and scale your reach with AI — without losing the personal touch.

Learn moreLearn moreHelpHelp

Related categories

Phone & SMS