Gorgias + NetSuite

Create tickets in Gorgias for new records in NetSuite

When a new record is added in NetSuite, let this workflow streamline your customer service process by instantly creating a ticket in Gorgias. It keeps your customer support team in the loop and helps them respond in a timely manner, improving overall client satisfaction. This automation ensures no customer query goes unnoticed even when your business data updates.

When a new record is added in NetSuite, let this workflow streamline your customer service process by instantly creating a ticket in Gorgias. It keeps your customer support team in the loop and helps them respond in a timely manner, improving overall client satisfaction. This automation ensures no customer query goes unnoticed even when your business data updates.

  1. When this happens...
    NetSuiteNetSuite
    New Record

    Triggers when a new record is created. Supports standard and custom records.

    TriggerPolling
  2. automatically do this!
    GorgiasGorgias
    Create Ticket

    Creates a ticket

    ActionWrite
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Supported triggers and actions

    • Standard or Custom Record Type?Required

    • Select a Saved SearchRequired

    Trigger
    Polling
    Try It
    • Record TypeRequired

    • RecordRequired

    • File to attachRequired

    Action
    Write
    • Record TypeRequired

    • RecordRequired

    • File to detachRequired

    Action
    Write
    • Record TypeRequired

    Action
    Write
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About Gorgias

Gorgias is an ecommerce focused helpdesk with AI-powered responses, automated workflows & integrations.

Related categories

  • Customer Support
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netsuite logo

About NetSuite

NetSuite is a cloud-based ERP that provides accounting services, financial management, CRM, inventory management, e-commerce and more
Learn more

Related categories

  • CRM (Customer Relationship Management)