Google Calendar + ManageEngine ServiceDesk Plus Cloud
Create detailed events in Google Calendar for new requests in ManageEngine ServiceDesk Plus Cloud
Ensure that whenever a new request comes in via ManageEngine ServiceDesk Plus Cloud, a corresponding detailed event is promptly created in your Google Calendar. This workflow helps you stay organized by handling this process for you, saving time and minimizing the potential for missed tasks. By streamlining your request management process, you can focus on providing efficient services and enhancing productivity.
Ensure that whenever a new request comes in via ManageEngine ServiceDesk Plus Cloud, a corresponding detailed event is promptly created in your Google Calendar. This workflow helps you stay organized by handling this process for you, saving time and minimizing the potential for missed tasks. By streamlining your request management process, you can focus on providing efficient services and enhancing productivity.
- When this happens...New Request
Triggers when a new request is created.
- automatically do this!Create Detailed Event
Create an event by defining each field.
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Service Desk InstanceRequired
Name
Product
State
Vendor
Site
Purchase Cost
Asset Tag
Location
Custom Field
Try ItService Desk InstanceRequired
Subject
Requester
Status
Technician (email address)
Site
Group
Priority
Urgency
Impact
Mode
Category
Sub Category
Item
Asset
Custom Field
Try ItTitleRequired
DescriptionRequired
Priority
Announcement Type
Services Involved
Email Users
Public View
Create Request
Creates a new request.
Service Desk InstanceRequired
Title
Requester
Site
Group
Change Owner (email address)
Change Type
Priority
Urgency
Impact
Change Risk
Reasons of Change
Category
Sub Category
Item
Asset
Custom Field
Try ItService Desk InstanceRequired
Trigger ModuleRequired
Execute OnRequired
Trigger Conditions
Try ItCreate Change
Creates a new change.
Invoke API Call
Make API calls in ServiceDesk Plus Cloud to perform an action
