Google Business Profile + ChatGPT (OpenAI)

Automatically reply to Google Business Profile reviews with ChatGPT

Respond to customer reviews instantly with the help of AI. With this automated workflow, Zapier will send a prompt to ChatGPT to write a response to new Google Business Profile reviews, then post that response in Google Business Profile. Keep on top of customer reviews with no extra effort with automation. Learn more about setting up this workflow here: https://zapier.com/ja/blog/reply-to-google-my-business-reviews/

Respond to customer reviews instantly with the help of AI. With this automated workflow, Zapier will send a prompt to ChatGPT to write a response to new Google Business Profile reviews, then post that response in Google Business Profile. Keep on top of customer reviews with no extra effort with automation. Learn more about setting up this workflow here: https://zapier.com/ja/blog/reply-to-google-my-business-reviews/

  1. When this happens...
    Google Business ProfileGoogle Business Profile
    New Review

    Triggers when a new review is created.

    TriggerInstant
  2. automatically do this...
    ChatGPT (OpenAI)ChatGPT (OpenAI)
    Conversation (Legacy)

    Sends a Chat to OpenAI and generates a Completion, optionally storing messages as we do. Powered by Chat Completions API.

    ActionWrite
  3. then do this!
    Google Business ProfileGoogle Business Profile
    Create Reply

    Creates a reply for a specified review or updates the reply if one already exists. This action is best used with the Google My Business New Review trigger.

    ActionWrite
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Supported triggers and actions

    • LocationRequired

    • SummaryRequired

    • Topic TypeRequired

    Action
    Write
    • Stop on errorRequired

    • HTTP MethodRequired

    • URLRequired

    • Query string parameters

    • Additional request headers

    • Body

    Action
    Write
    • Message

    • ImageRequired

    • Max Tokens

    Action
    Write
    • Text to Be AnalyzedRequired

    • Info 1

    • Max Tokens

    • ModelRequired

    • Temperature

    Action
    Write
google-business-profile logo
google-business-profile logo

About Google Business Profile

Google Business Profile is a platform for businesses to create a Business Profile on Google to help them reach and engage with local customers across Google Search and Maps.
Learn more

Related categories

  • Google
  • Website Builders

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App Builder, CRM (Customer Relationship Management), Forms & Surveys, Zapier
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About ChatGPT (OpenAI)

ChatGPT is an AI tool built by OpenAI that enables conversational automation.
Learn more

Related categories

  • AI Tools
  • Artificial Intelligence
  • Developer Tools