Gainsight + Smartsheet

Create or update Gainsight objects when new comments are added in Smartsheet

Maintain up-to-date customer success records with this efficient Smartsheet-Gainsight workflow. Any time a new comment is added in Smartsheet, the workflow ensures that it's correlated with a specific object in Gainsight. This connection lets you seamlessly manage project feedback inline with your customer success objectives, ensuring an active and efficient response to user inputs.

Maintain up-to-date customer success records with this efficient Smartsheet-Gainsight workflow. Any time a new comment is added in Smartsheet, the workflow ensures that it's correlated with a specific object in Gainsight. This connection lets you seamlessly manage project feedback inline with your customer success objectives, ensuring an active and efficient response to user inputs.

  1. When this happens...
    SmartsheetSmartsheet
    New Comment

    Triggers when a new comment is added.

    TriggerPolling
  2. automatically do this!
    GainsightGainsight
    Create or Update Custom Object

    Create or Update Custom Objects

    ActionWrite
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Supported triggers and actions

    • Choose a SheetRequired

    Trigger
    Polling
    Try It
  • Smartsheet triggers, actions, and search

    Updated Row

    Triggers when cells in a row are updated or created (based on your settings).

    Trigger
    Instant
    Try It
    • SheetRequired

    • RowRequired

    • File AttachmentRequired

    Action
    Write
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About Gainsight

Gainsight™ is a CRM that helps businesses build deep and lasting relationships with their customers.

Related categories

  • CRM (Customer Relationship Management)

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smartsheet logo

About Smartsheet

Smartsheet is a leading cloud-based platform for work execution, enabling teams and organizations to plan, capture, manage, automate, and report on work at scale, resulting in more efficient processes and better business outcomes.

Related categories

  • Spreadsheets

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