FuseDesk + SMS by Zapier

Send SMS messages for new FuseDesk cases

When a new help desk case is created in FuseDesk, this integration will send out an SMS message notification. That way, you can easily keep track of cases on the go!

When a new help desk case is created in FuseDesk, this integration will send out an SMS message notification. That way, you can easily keep track of cases on the go!

  1. When this happens...
    FuseDeskFuseDesk
    Case Created

    Triggers when a new FuseDesk case is created.

    TriggerInstant
  2. automatically do this!
    SMS by ZapierSMS by Zapier
    Send SMS

    Send an SMS to a number. Notice that a successful action means that the SMS has been queued, not delivered.

    ActionWrite
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Supported triggers and actions

  • FuseDesk triggers, actions, and search

    Case Created

    Triggers when a new FuseDesk case is created.

    Trigger
    Instant
    Try It
  • FuseDesk triggers, actions, and search

    Contact Created

    Triggers when a new contact is created in FuseDesk

    Trigger
    Instant
    Try It
    • Case SummaryRequired

    • Case DetailsRequired

    • Opened ByRequired

    • DepartmentRequired

    • Assign to Rep

    • CRM Contact Id

    • Email Address

    • Status

    • Case Tags

    Action
    Write
fusedesk logo
fusedesk logo

About FuseDesk

FuseDesk is an integrated Help Desk and Messaging Platform for sales and customer support case management.

Related categories

  • Customer Support
sms logo
sms logo

About SMS by Zapier

Using our built-in number, you can send a limited number of SMS / text messages. This is great for reminders!

Related categories

  • Phone & SMS
  • Zapier