Freshdesk + Steady
Record activity in Steady for updated tickets in Freshdesk
Now you can easily include ticket updates from Freshdesk in your team's Steady check-ins. With this integration, ticket updates from team members will appear in the Steady activity stream and alongside team members' check-ins, helping you get a complete view of what they're working on.
Now you can easily include ticket updates from Freshdesk in your team's Steady check-ins. With this integration, ticket updates from team members will appear in the Steady activity stream and alongside team members' check-ins, helping you get a complete view of what they're working on.
- When this happens...Update Ticket
Triggers when a Ticket is updated.
- automatically do this!Record Activity
Records an activity and adds it to the next check-in for a specific team member.
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About Freshdesk
Freshdesk is an online helpdesk software with multiple channel customer service to support customers across email, phone, chat, web, Twitter and more.
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About Steady
Steady is a team coordination app that distills human insight and hard data into tailored summaries that keep teams aligned & informed automatically.