Freshcaller + Freshdesk
Create Freshdesk tickets from new Freshcaller voicemails for organized customer support
Effortlessly manage your customer support tickets with this Freshcaller-Freshdesk integration. When a voicemail is left in Freshcaller, this workflow will create a new ticket in Freshdesk to ensure quick and efficient follow-up with your customers. Keep track of all customer issues and deliver timely support with this seamless connection between your call center and helpdesk platforms.
Effortlessly manage your customer support tickets with this Freshcaller-Freshdesk integration. When a voicemail is left in Freshcaller, this workflow will create a new ticket in Freshdesk to ensure quick and efficient follow-up with your customers. Keep track of all customer issues and deliver timely support with this seamless connection between your call center and helpdesk platforms.
- When this happens...Voicemail
Triggers when a call reaches voicemail.
- automatically do this!Create Ticket
Create a ticket in Freshdesk for your domain.
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Missed Call
Triggers when there is a missed or an abandoned call (inbound/outbound).
Try ItVoicemail
Triggers when a call reaches voicemail.
Try ItNameRequired
Email
Company Name
Contact Numbers
New Contact
Triggers when a new customer is created.
Try It
Call Completed
Triggers when a call is completed (inbound/outbound).
Try ItNotes Available
Triggers when a user takes call notes for any call (inbound/outbound).
Try ItNew Ticket
Triggers when there is a new ticket is created in Freshdesk.
Try ItNew Ticket Note
Triggers when a Note is added to a Ticket.
Try It
