Facebook Pages + HelpdeskAdvanced
Create tickets in HelpdeskAdvanced from new posts in Facebook Pages
Seamlessly convert your social media profile into a helpdesk with this integration. Whenever a user creates a new post on a specified Facebook Page, this integration will automatically generate a new ticket in your HelpDeskAdvanced account.
Seamlessly convert your social media profile into a helpdesk with this integration. Whenever a user creates a new post on a specified Facebook Page, this integration will automatically generate a new ticket in your HelpDeskAdvanced account.
- When this happens...New Post to Your Timeline
Triggers when anyone (including you) posts to your Page's Timeline.
- automatically do this!Create Ticket
Create Ticket in Helpdesk Advanced
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About Facebook Pages
Facebook Pages lets you connect with your customers, fans and followers on the world's largest social network. Share relevant content to engage people who Like your page, create events to build and grow your community, and run a Facebook ad campaign by targeting location, age and more.
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About HelpdeskAdvanced
HelpdeskAdvanced is an ITIL v3 compliant web- and mobile-based solution governing services across all organisational areas where Service Management is a key factor in the successful achievement of your company’s objectives.