ExpertConnect + Microsoft Teams
Send channel messages in Microsoft Teams for new tickets created in ExpertConnect
Ensure your team stays in the loop with every new ticket created in the ExpertConnect app with this handy workflow. Once set up, every new ticket in ExpertConnect will send a channel message in Microsoft Teams, keeping everyone updated in real-time. Now, your team can swiftly react and respond to customer queries without delay, enhancing efficiency and customer service.
Ensure your team stays in the loop with every new ticket created in the ExpertConnect app with this handy workflow. Once set up, every new ticket in ExpertConnect will send a channel message in Microsoft Teams, keeping everyone updated in real-time. Now, your team can swiftly react and respond to customer queries without delay, enhancing efficiency and customer service.
- When this happens...New Ticket Created
Triggers when a new ticket is created.
- automatically do this!Send Bot Message
Sends a message to a public channel from the Zapier bot. Requires installation of the Zapier app from the Teams Store.
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