Emotive + Reamaze
Add messages to conversations in Reamaze for newly updated Emotive tickets
Follow-up replies to open tickets in Emotive will be added as messages in existing conversations in Reamaze.
Follow-up replies to open tickets in Emotive will be added as messages in existing conversations in Reamaze.
- When this happens...Update Ticket
Ticket updates test trigger
- automatically do this!Add Message to Conversation
Adds a new message to an existing conversation.
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New Ticket
Triggers when a new support ticket is created.
Try ItExternal Ticket IDRequired
Note
Ticket Event Time
Agent ID
Status
System TypeRequired
Phone Number
First Name
Last Name
Email
SourceRequired
Key
Value
Type
Contact Type
Try It
Update Ticket
Ticket updates test trigger
Try ItCustomer First Name
Customer Last Name
Customer Phone NumberRequired
Order DateRequired
Order IDRequired
Text Opt-In
Discount Codes
Total PriceRequired
Is Subscribed Order
Product Title
Product SKU
Product Collection ID
PriceRequired
Ticket IDRequired
External Ticket IDRequired
External User IDRequired
status
System type
Tag
Try It
