Email by Zapier + Tactful UCX

Send outbound emails for new tickets in Tactful UCX with Email by Zapier

Streamline your customer service process with this efficient workflow. When a new ticket arises in Tactful UCX, an outbound email will be directly sent via Email by Zapier. This simplifies communication, ensuring all tickets are responded to in a timely manner, enhancing your customer service experience.

When this happens...
New Ticket
Triggers when a new Ticket is created with webhooks.
TriggerInstant
automatically do this!
Send Outbound Email
Send up to 5 emails per day on Free or Trial Zapier plans, or up to 10 emails per hour on paid Zapier plans from a custom zapiermail.com address.
ActionWrite

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Supported triggers and actions

New Category
Triggers when a new Category is created with webhooks.
Trigger
Instant
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- bodyRequired
- Ticket IDRequired
Trigger
Polling
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- bodyRequired
- webhook_is_integrationRequired
Trigger
Instant
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New Lead
Triggers when a new lead is created with webhooks.
Trigger
Instant
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- ProfileRequired
Trigger
Polling
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- ProfileRequired
Trigger
Polling
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- Profile
- body
Trigger
Polling
Try It

- customer_idRequired
- bodyRequired
Trigger
Instant
Try It
Update Product
Triggers when product is updated with webhooks.
Trigger
Instant
Try It
- ProfileRequired
- SKU
- Language Groups
- Channel Tags
- TitleRequired
- Source URL
- Image Link
- Description
- Is Availible
- Type
Action
Write
- ProfileRequired
- SKU
- TitleRequired
- Image Link
- Description
- Short Description
- Is Available
- Tax Value
- Price
- Brand
- Model
- Channel Tags
- Item Type
- Inventory
- Open Time
- Close Time
- Start Date
- End Date
- Phone
- Website
- Location URL
- Landmark
- Author
Action
Write
- Comment BodyRequired
- Ticket IDRequired
- User IDRequired
Action
Write
- Profile
- Nick Name
- Whatsapp Number
- Name
- Age Range
- Gender
- Email
- Phone Number
- Country
- City
- Area
- Address Details
- tags
- Channel
- CustomerRequired
- External Id
- Custom field
Action
Write
- Profile
- Ticket IdRequired
- Due On
- Resolved On
- Subject
- Description
- Priority
- Status
- Source
- Channel
- Requester IdRequired
- Reporter Id
- Assignee Id
- Type
- Links
- Created On
- Agent Id
- Comment
- External Id
- Custom Fields
Action
Write
- ProfileRequired
- ChannelRequired
- Lookup ColumnRequired
- Lookup Value
Action
Search
- ProfileRequired
- Lookup ColumnRequired
- Lookup Value
Action
Search
- Profile IdRequired
- ChannelRequired
- Lookup ColumnRequired
- Lookup Value
- Nick Name
- whatsapp number
- name
- age range
- gender
- emailRequired
- phone numberRequired
- country
- city
- area
- address details
- tags
- Custom field
Action
Search or write
- ProfileRequired
- Lookup ColumnRequired
- Lookup Value
- Channel
- Due On
- Subject
- Description
- Priority
- Status
- Source
- Requester Id
- Reporter Id
- Assignee Id
- Type
- Links
- Created on
- Agent Id
- Comment
- Custom Fields
Action
Search or write
- Setup Directions
Trigger
Instant
Try It

- ProfileRequired
Trigger
Polling
Try It
- bodyRequired
- webhook_is_integrationRequired
- Ticket IDRequired
Trigger
Instant
Try It
- bodyRequired
Trigger
Polling
Try It
New Order
Triggers when a new order is created.
Trigger
Polling
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New Product
Triggers when a new product is created with webhooks.
Trigger
Instant
Try It
- bodyRequired
- webhook_is_integrationRequired
Trigger
Instant
Try It
Update Category
Triggers when a category is updated with webhooks.
Trigger
Instant
Try It
Update Order
Triggers when a order is updated with webhooks.
Trigger
Instant
Try It
- ticket_idRequired
- bodyRequired
- webhook_is_integrationRequired
Trigger
Instant
Try It
- Nick Name
- whatsapp number
- name
- age range
- gender
- emailRequired
- phone numberRequired
- country
- city
- area
- address details
- tags
- ChannelRequired
- Profile Id
- Custom field
Action
Write
- Profile
- Channel
- Due On
- Subject
- Description
- Priority
- Status
- Source
- Requester Id
- Reporter Id
- Assignee Id
- Type
- Links
- Created on
- Agent Id
- Comment
- Custom Fields
Action
Write
- ProfileRequired
- CategoryRequired
- SKU
- Language Groups
- Channel Tags
- TitleRequired
- Source URL
- Image Link
- Description
- Is Available
- Type
- Parent Id
- Parent SKU
Action
Write
- ProfileRequired
- Product IdRequired
- SKU
- TitleRequired
- Image Link
- Description
- Short Description
- Is Available
- Tax Value
- Price
- Parent Id
- Brand
- Model
- Channel Tags
- Item Type
- Inventory
- Open Time
- Close Time
- Start Date
- End Date
- Phone
- Website
- Landmark
- Location URL
- Author
Action
Write
- ProfileRequired
- Lookup ColumnRequired
- Lookup Value
Action
Search
- ProfileRequired
- Lookup ColumnRequired
- Lookup Value
Action
Search
- ProfileRequired
- Lookup ColumnRequired
- Lookup Value
- SKU
- Language Groups
- Channel Tags
- TitleRequired
- Source URL
- Image Link
- Description
- Is Availible
- Type
Action
Search or write
- ProfileRequired
- Lookup ColumnRequired
- Lookup Value
- SKU
- TitleRequired
- Image Link
- Description
- Short Description
- Is Available
- Tax Value
- Price
- Brand
- Model
- Channel Tags
- Item Type
- Inventory
- Open Time
- Close Time
- Start Date
- End Date
- Phone
- Website
- Location URL
- Landmark
- Author
Action
Search or write
New Inbound Email
Triggers when an email is forwarded to your own custom
Trigger
Instant
Try It
- Zap Id
- Free Test Limitation
- ToRequired
- SubjectRequired
- Body (HTML or Plain)Required
- Attachment
- From Name
- Reply To
- Cc
- Bcc
- Force Linebreaks?
- Enable read receipts?
Action
Write

About Email by Zapier

Send and receive email via a custom Zapier email address at "zapiermail.com". This is great for triggering off of emails and sending custom emails. (Max of 10 email sends per hour.) Have direct access to your own email servers? Check out our IMAP and SMTP services!

Learn more

Related categories

About Tactful UCX

Tactful Unified Cognitive Customer Experience Platform is the next generation omnichannel customer experience technology that helps your business achieve the best results across touchpoints using AI and data centric approach.

Related categories

Customer Support

Email by Zapier + Tactful UCX

Send outbound emails for new tickets in Tactful UCX with Email by Zapier

New Category

New Comment

New Customer

New Lead

New Order

New Product

New Ticket

Update Customer

Update Product

Create Category

Create Product

Create Comment

Update Customer

Update Ticket

Find Customer

Find Ticket

Find or Create Customers

Find or Create Tickets

New Read Receipt

New Category

New Comment

New Customer

New Order

New Product

New Ticket

Update Category

Update Order

Update Ticket

Create Customer

Create Ticket

Update Category

Update Product

Find Category

Find Product

Find or Create Categories

Find or Create Products

New Inbound Email

Send Outbound Email

About Email by Zapier

Related categories

About Tactful UCX

Related categories