Drift + UserSketch

Log new Drift conversations as chat events in UserSketch

Need a seamless way to log Drift conversations in UserSketch? With this integration, every new Drift conversation will automatically be used to create a corresponding chat event in UserSketch.

Need a seamless way to log Drift conversations in UserSketch? With this integration, every new Drift conversation will automatically be used to create a corresponding chat event in UserSketch.

  1. When this happens...
    DriftDrift
    Conversation Pushed

    Triggers when a conversation is ready for consumption by third-party systems. This can occur in the following situations: - A conversation has not been active for a specified period of time (customizable by each organization) - A conversation had its status changed to 'closed' - A conversation was manually push to third-parties by a user.

    TriggerInstant
  2. automatically do this!
    UserSketchUserSketch
    Create Event

    Creates a user event

    ActionWrite
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Supported triggers and actions

  • Drift triggers, actions, and search

    Conversation Pushed

    Triggers when a conversation is ready for consumption by third-party systems. This can occur in the following situations: - A conversation has not been active for a specified period of time (customizable by each organization) - A conversation had its status changed to 'closed' - A conversation was manually push to third-parties by a user.

    Trigger
    Instant
    Try It
  • Drift triggers, actions, and search

    New Conversation

    Triggers when a conversation is started.

    Trigger
    Instant
    Try It
  • Drift triggers, actions, and search

    New Contact

    Triggers when a new contact is created through drift.identify. Unless specified by the Drift team, use the "new lead" trigger.

    Trigger
    Instant
    Try It
    • Lead StageRequired

    Trigger
    Instant
    Try It
drift logo
drift logo

About Drift

Drift is a messaging app that makes it easy for businesses to talk to their website visitors and customers in real-time, from anywhere.
Learn more

Related categories

  • Customer Support

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usersketch logo
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About UserSketch

Automatically track leads on their journey to loyal customers in one simple place, streamlining your SaaS CRM.

Related categories

  • CRM (Customer Relationship Management)