When set to True, all documents in your document set will be processed when the Zap runs for the first time. When set to False, only documents added since the Zap was enabled will be processed.

When set to True, the custom docset properties will be included for each processed document.

When set to True, the metadata for the file will be included for each processed document.

The file content to be uploaded. Valid extensions include .pdf, .docx, .doc, .html, and .txt.

If a single docset is selected the document will be assigned to it. If multiple docsets are selected, the document will be processed and then we will try to assign it to the docset that most aligns with the document. It is possible that no assignment is made in this mode.

Key-value pairs that can be associated with a document. Each key must be < 100 characters and each value must be < 250 characters. You can have at most 10 pieces of metadata per document.

The file content to be uploaded. Valid extensions include .pdf, .docx, .doc, .html, .txt, and .zip for bulk uploads.

Bring document content to your business workflows.

Docugami

Which table would you like us to Trigger on new records?

Choose the table where you would like to lookup the new record.

Choose the table where you would like to create the new record.

Choose the table where the record you would like to update is located.

To learn more, read the [ServiceNow API Documentation](https://developer.servicenow.com/dev.do#!/reference/api/utah/rest/)

Select “Yes” to [stop this Zap step](https://help.zapier.com/hc/en-us/articles/20505304170637-Review-Zap-run-statuses#h_01HD20969HPZ01ENM30NQR79X5) if the app returns an error and enable automatic authentication refresh. Select “No” to run the Zap step regardless of errors. Learn more about [API Request action error handling](https://help.zapier.com/hc/en-us/articles/12899473501453#h_01JKRBY68EDXBB1V817DSTRZ0N).

Requests can only be made to domains associated by this application. Read more about [API Request Setup](https://help.zapier.com/hc/en-us/articles/12899607716493).

Any parameters added to a URL will be URL-encoded and appended to the request URL to pass additional data to the API request.

These headers and values will be applied to the request in addition to any headers created as part of authentication. Authentication headers are added automatically.

Zapier will pass this along raw. If you would like to provide complex JSON, try a "Code by Zapier" step to build the structure and pass it along here. For example, `{"foo": "bar"}` is perfectly valid.

ServiceNow specializes in IT services management (ITSM), IT operations management (ITOM) and IT business management (ITBM).

ServiceNow

Automate ServiceNow workflows by leveraging document data from Docugami. Create a project in Docugami, extract the data you need, and leverage Zapier to create corresponding records inside ServiceNow!

Docugami + ServiceNow

Create ServiceNow records from new Docugami document data

Supported triggers and actions

Project Activity

Upload Documents

Updated Record

Create Record

API Request (Beta)

Find Record

Upload Document

New Record

Attach a File to a Record

Update Record

Find File

Find or Create Record

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