Discord + Hiver

Send new Hiver inbound conversations to Discord as channel messages

Stay informed about incoming Hiver conversations and promptly respond by sending updates directly to your Discord channel with this seamless workflow. Whenever a new conversation starts in Hiver, a message will be sent to your specified Discord channel, allowing your team to stay up-to-date and manage customer inquiries effectively. Enhance team collaboration and ensure efficient customer support with this simple, time-saving setup.

When this happens...
New Inbound Conversation
Triggers when a new conversation is received into a shared mailbox.
TriggerInstant
automatically do this!
Send Channel Message
Post a new message to a specific #channel you choose.
ActionWrite

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Supported triggers and actions

- Shared MailboxRequired
- Tags
- Assignee
- Status
- Directory Contact
- Company
- Update Types
Trigger
Instant
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- Shared MailboxRequired
- Tags
- Assignee
- Status
- Directory Contact
- Company
Trigger
Instant
Try It
- Shared MailboxRequired
- Tags
- Assignee
- Status
- Directory Contact
- Company
Trigger
Instant
Try It
- Shared MailboxRequired
- Tags
- Assignee
- SLA Policy
- Directory Contact
- Company
Trigger
Instant
Try It
- Shared MailboxRequired
- Tags
- Assignee
- SLA Policy
- Directory Contact
- Company
Trigger
Instant
Try It

- ChannelRequired
Trigger
Polling
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- Channel typeRequired
- Emoji
- Limitation Notice
Trigger
Polling
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- Forum Channel
- Ignore previously archived Posts?Required
Trigger
Polling
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Role Assigned to User
Triggers when a role is assigned to a user.
Trigger
Polling
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- Forum ChannelRequired
- Post nameRequired
- Initial message contentRequired
- Ping Username, Role and everyone mentions?
- Text to Speech
- Bot Name
- Bot Icon
Action
Write
- ChannelRequired
- New NameRequired
Action
Write
- Dm Bot Info
- UserRequired
- Message TextRequired
- Ping Username, Role and everyone mentions?
- Text to Speech
Action
Write
- Api Docs Info
- Stop on errorRequired
- HTTP MethodRequired
- URLRequired
- Query string parameters
- Additional request headers
- Body
Action
Write
- UsernameRequired
Action
Search

- Shared MailboxRequired
- Tags
- Assignee
- Status
- Directory Contact
- Company
Trigger
Instant
Try It
- Shared MailboxRequired
- Tags
- Assignee
- Status
- Directory Contact
- Company
Trigger
Instant
Try It
- Shared MailboxRequired
- Tags
- Assignee
- Status
- Directory Contact
- Company
Trigger
Instant
Try It
- Shared MailboxRequired
- Tags
- Assignee
- SLA Policy
- Directory Contact
- Company
Trigger
Instant
Try It
- Shared MailboxRequired
- Tags
- Assignee
- SLA Policy
- Directory Contact
- Company
Trigger
Instant
Try It
New User Added
Triggers when a new user joins the Discord Server.
Trigger
Polling
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- Forum ChannelRequired
Trigger
Polling
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- Channel typeRequired
- Member
Trigger
Polling
Try It
- UserRequired
- RoleRequired
Action
Write
- UserRequired
- RoleRequired
Action
Write
- ChannelRequired
- Message TextRequired
- Ping Username, Role and everyone mentions?
- Text to Speech
- Bot Name
- Bot Icon
- File Attachments
- Filename for Attachments
Action
Write
- Forum ChannelRequired
- Forum PostRequired
- Message contentRequired
- Ping Username, Role and everyone mentions?
- Text to Speech
- Bot Name
- Bot Icon
Action
Write
- Channel NameRequired
Action
Search