Deskpro + Gmail

Convert new Gmail messages to Deskpro tickets [Business Gmail Accounts Only]

Do your customers ever send support requests or issues to your Gmail instead of your Deskpro support email address? The Gmail helpdesk integration with Deskpro allows you to create new tickets automatically so that you don’t miss any rogue support requests.

When this happens...
New Email
Triggers when a new email appears in the specified mailbox.
TriggerPolling
automatically do this!
Create Ticket
Creates a new ticket.
ActionWrite

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Supported triggers and actions

- Label or mailbox
- Search keywords
Trigger
Polling
Try It
- Label or mailboxRequired
Trigger
Polling
Try It
- Label or mailbox
Trigger
Polling
Try It
New Starred Email
Triggers when you receive a new email and star it within two days.
Trigger
Polling
Try It
- LabelRequired
- MessageRequired
Action
Write

- Email message to be DeletedRequired
Action
Write
- Trigger Instructions
- ThreadRequired
- To
- Cc
- Bcc
- From
- From Name
- Body type
- BodyRequired
- Add signature default
- Label or mailbox
- Attachments
Action
Write

- To
- Send message to Google Contacts Group/Label
- Cc
- Bcc
- From
- From Name
- Reply To
- SubjectRequired
- Body type
- BodyRequired
- Add signature default
- Label or mailbox
- Attachments
Action
Write
- ThreadRequired
- Label(s) to removeRequired
Action
Write
- Search StringRequired
Action
Search
New Organization
Triggers when a new organization is created.
Trigger
Polling
Try It
New Ticket Reply
Triggers when a ticket is answered.
Trigger
Instant
Try It
Ticket Update
Triggers when a ticket is updated.
Trigger
Instant
Try It
- NameRequired
- Summary
- Labels
- Parent organization
- Email domains
- Phone number
- Street Address
- City
- State
- Postal / Zip code
- Country
Action
Write
- SubjectRequired
- PersonRequired
- Person Name
- Message
- Format
- Is Note
- Message Author
- Department
- Agent
- Status
- Labels
Action
Write
- NameRequired
Action
Search
- QueryRequired
Action
Search
- Email AddressRequired
- Title
- Name
- First Name
- Last Name
- Organization
- Labels
Action
Search or write

New Label
Triggers when you add a new label.
Trigger
Polling
Try It
- Label or mailboxRequired
Trigger
Polling
Try It
- Search keywordsRequired
Trigger
Polling
Try It
- Label/Mailbox
Trigger
Polling
Try It
- MessageRequired
Action
Write
- Recipient Instructions
- To
- Cc
- Bcc
- SubjectRequired
- From
- From Name
- Body type
- BodyRequired
- Add signature default
- Label or mailbox
- Attachments
Action
Write
- Name of labelRequired
Action
Write
- MessageRequired
- Label(s) to removeRequired
Action
Write
- Trigger Instructions
- ThreadRequired
- To
- Cc
- Bcc
- From
- From Name
- Reply To
- Subject
- Body type
- BodyRequired
- Add signature default
- Label or mailbox
- Attachments
Action
Write
- Search StringRequired
- To
- Send message to Google Contacts Group/Label
- Cc
- Bcc
- From
- From Name
- Reply To
- SubjectRequired
- Body type
- BodyRequired
- Add signature default
- Label or mailbox
- Attachments
Action
Search or write
New Person
Triggers when a new person is created.
Trigger
Polling
Try It
- Ticket Filter
Trigger
Instant
Try It
- IdRequired
- Is Note
- Format
- MessageRequired
Action
Write
- Email AddressRequired
- Title
- Name
- First Name
- Last Name
- Organization
- Labels
Action
Write
- IdRequired
- Department
- Subject
- Person
- Status
- Labels
Action
Write
- EmailRequired
Action
Search
- NameRequired
- Summary
- Labels
- Parent organization
- Email domains
- Phone number
- Street Address
- City
- State
- Postal / Zip code
- Country
Action
Search or write
- QueryRequired
- SubjectRequired
- PersonRequired
- Person Name
- Message
- Format
- Is Note
- Message Author
- Department
- Agent
- Status
- Labels
Action
Search or write

About Deskpro

Deskpro is a web-based helpdesk software with multiple channel support.

Related categories

Customer Support

About Gmail

One of the most popular email services, Gmail keeps track of all your emails with threaded conversations, tags, and Google-powered search to find any message you need.

Learn more

Related categories

Similar apps

Deskpro + Gmail

Convert new Gmail messages to Deskpro tickets [Business Gmail Accounts Only]

New Attachment

New Labeled Conversation

New Email

New Starred Email

Add Label to Email

Delete Email

Create Draft Reply

Send Email

Remove Label From Conversation

Find Email

New Organization

New Ticket Reply

Ticket Update

Create Organization

Create Ticket

Find Organization

Find Ticket

Find or Create Person

New Label

New Labeled Email

New Email Matching Search

New Conversation

Archive Email

Create Draft

Create Label

Remove Label From Email

Reply to Email

Find or Send Email

New Person

New Ticket

Add Message to Ticket

Create Person

Update Ticket

Find Person

Find or Create Organization

Find or Create Ticket

About Deskpro

Related categories

About Gmail

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