Daktela Integrations

Name: Zapier
Availability: InStock

Put Daktela to work with AI and enterprise-grade automation

Automate smarter with Daktela and scale with confidence. Zapier is built for enterprise-grade security, compliance, and performance.

Start free with email

Continue with Google

Start free with email

Continue with Google

No-code AI automation
Full audit trails and controls
SOC 2 and GDPR compliant
Easy visual workflow builder
9,000+ apps, 450+ AI tools
Free tier available

Or pick an app to pair with

Landingi

Website Builders

QuickMail

Drip Emails

BaseLinker

eCommerce

Invox

Call Tracking

Facebook Lead Ads

Ads & Conversion, Facebook

Trello

Project Management

ActiveCampaign

Marketing Automation

Microsoft Excel

Microsoft, Spreadsheets

SQL Server

Databases

Landingi

Website Builders

QuickMail

Drip Emails

BaseLinker

eCommerce

Invox

Call Tracking

Facebook Lead Ads

Ads & Conversion, Facebook

Trello

Project Management

Landingi

Website Builders

QuickMail

Drip Emails

BaseLinker

eCommerce

Invox

Call Tracking

Facebook Lead Ads

Ads & Conversion, Facebook

Trello

Project Management

ActiveCampaign

Marketing Automation

Microsoft Excel

Microsoft, Spreadsheets

SQL Server

Databases

Top companies trust Zapier to automate work and free up time

Join millions worldwide who automate their work using Zapier

Launch your first automated workflow

Create tickets in Daktela every month using Schedule by Zapier
Details
Try it
Schedule by Zapier + Daktela
Create Daktela tickets for new Facebook Lead Ads leads
Premium
Details
Try it
Facebook Lead Ads + Daktela
Create tickets in Daktela for new emails in Gmail
Details
Try it
Gmail + Daktela
Create Daktela tickets with comments when new forms are submitted in Google Forms
Details
Try it
Google Forms + Daktela
Create new Daktela tickets from new Zapier Forms form submissions
Details
Try it
Zapier Forms + Daktela

Create tickets in Daktela every month using Schedule by Zapier

Details

Try it

Schedule by Zapier + Daktela

Create Daktela tickets for new Facebook Lead Ads leads

Details

Try it

Facebook Lead Ads + Daktela

Create tickets in Daktela for new emails in Gmail

Details

Try it

Gmail + Daktela

Create Daktela tickets with comments when new forms are submitted in Google Forms

Details

Try it

Google Forms + Daktela

Create new Daktela tickets from new Zapier Forms form submissions

Details

Try it

Zapier Forms + Daktela

Supported triggers and actions

Zapier helps you create workflows that connect your apps to automate repetitive tasks. A trigger is an event that starts a workflow, and an action is an event a Zap performs.

Updated Account
Triggers when an account is updated.
Trigger
Polling
Try It
Updated Campaign Record
Triggers when a campaign record is updated.
Trigger
Polling
Try It
Updated Contact
Triggers when a contact is updated.
Trigger
Polling
Try It
Updated CRM Record
Triggers when a CRM record is updated.
Trigger
Polling
Try It
Updated Ticket
Triggers when a ticket is updated.
Trigger
Polling
Try It

- Title
  Required
- Database
  Required
- Sla
- User
- Description
- Name
Action
Write
- Record type
  Required
- User
- Action
- Contact
- Name
Action
Write

- Title
  Required
- CRM record type
  Required
- Stage
  Required
- User
- Contact
- Account
- Ticket
- Description
- Deleted
- Name
Action
Write
- Number
  Required
- User
- Type
Action
Write
- Number
  Required
- Queue
  Required
- Text
  Required
- Scheduled time
- Type
- Action
Action
Write
- Ticket title
  Required
- Ticket category
  Required
- Ticket stage
  Required
- Ticket priority
  Required
- Ticket contact
- User
- Email
- Parent Ticket
- Followers
- Description
- Deadline
- Reopen
- Name
Action
Write
- Contact
  Required
- Full name
- First name
- Last name
- Database
- Account
- User
- Description
Action
Write
- Ticket
  Required
- Ticket title
- Ticket category
- Ticket stage
- Ticket priority
- Ticket contact
- User
- Email
- Parent Ticket
- Followers
- Description
- Deadline
- Reopen
Action
Write
- Title
  Required
Action
Search
- Title
  Required
Action
Search
- Title
  Required
- Database
  Required
- Sla
- User
- Description
- Name
Action
Search or write
- Full name
  Required
- First name
- Last name
  Required
- Database
  Required
- Account
- User
- Description
- Name
Action
Search or write
- Ticket title
  Required
- Ticket category
  Required
- Ticket stage
  Required
- Ticket priority
  Required
- Ticket contact
- User
- Email
- Parent Ticket
- Followers
- Description
- Deadline
- Reopen
- Name
Action
Search or write

New Account
Triggers when a new account is created.
Trigger
Polling
Try It
New Campaign Record
Triggers when a new campaign record is created.
Trigger
Polling
Try It
New Contact
Triggers when a new contact is created.
Trigger
Polling
Try It
New CRM Record
Triggers when a new CRM record is created.
Trigger
Polling
Try It
New Ticket
Triggers when a new ticket is created.
Trigger
Polling
Try It
- Ticket
  Required
- Comment
  Required
Action
Write
- Full name
  Required
- First name
- Last name
  Required
- Database
  Required
- Account
- User
- Description
- Name
Action
Write
- ApiDocs
- HTTP Method
  Required
- URL
  Required
- InfoAboutToken
- Query String Parameters
- Body
Action
Write
- To
  Required
- Subject
  Required
- Message
  Required
- Queue
  Required
- Cc
- Bcc
- Type
- SendMail
- Action
Action
Write
- Users
Action
Write
- Account
  Required
- Title
- Database
- Sla
- User
- Description
Action
Write
- CRM record
  Required
- Title
- CRM record type
- Stage
- User
- Contact
- Account
- Ticket
- Description
- Deleted
Action
Write
- Title
  Required
Action
Search
- Title
  Required
Action
Search
- Full text search
  Required
Action
Search
- Title
  Required
- Record type
  Required
- User
- Action
- Contact
- Name
Action
Search or write
- Title
  Required
- CRM record type
  Required
- Stage
  Required
- User
- Contact
- Account
- Ticket
- Description
- Deleted
- Name
Action
Search or write

For builders

Let your AI safely access Daktela

Go beyond Zap workflows. Install Zapier in your AI to call Daktela actions directly from your agents—with governance built in. Authenticate once. Revoke access anytime.

No code

Call actions in natural language with Zapier MCP

Act in Daktela from your AI—no exposed credentials, and you control which actions your AI can touch. One install covers 9,000+ other apps.

Example actions on this page

Create Account
Add Comment to a Ticket

Works with

Claude · ChatGPT · Cursor · Any MCP-compatible AI

Install Zapier MCP

Code

Work in code with the Zapier SDK

Expose Daktela actions from backend services, scripts, or agent code. Zapier handles the OAuth and scoped permissions. Access 9,000+ apps, plus thousands more with .fetch().

Install

npm install @zapier/zapier-sdk
npm install -D @zapier/zapier-sdk-cli
zapier-sdk login
# create a Daktela connection @ https://zapier.com/ja/app/assets/connections

Run an action

// Typescript
import { createZapierSdk } from "@zapier/zapier-sdk";

const zapier = createZapierSdk();

const { data: connection } = await zapier.findFirstConnection({ app: "daktela", owner: "me" });

await zapier.runAction({
  app: 'daktela',
  action: 'accountCreate',
  connection: connection.id,
  input: {
    {inputKeyValuePairs}
  },
});

Open the SDK docs

Direct API calls to raw endpoints through fetch are not yet subject to org-level app and action restrictions.

Daktela Help & Support

Common questions

Connect Your App Accounts to Zapier

Manage Your App Connections

Use the Power of AI to Generate Zaps (Beta)

What Should I Do in Zapier If I Change an App Account Password

About Daktela

Daktela is a cloud-based contact centre software. Handle voice, email, web chat, SMS, and all communication via social media channels in one solution.

HelpHelp

Related categories

Communication

Daktela Integrations

Put Daktela to work with AI and enterprise-grade automation

Top companies trust Zapier to automate work and free up time

Join millions worldwide who automate their work using Zapier

Launch your first automated workflow

Create tickets in Daktela every month using Schedule by Zapier

Create Daktela tickets for new Facebook Lead Ads leads

Create tickets in Daktela for new emails in Gmail

Create Daktela tickets with comments when new forms are submitted in Google Forms

Create new Daktela tickets from new Zapier Forms form submissions

Create tickets in Daktela every month using Schedule by Zapier

Create Daktela tickets for new Facebook Lead Ads leads

Create tickets in Daktela for new emails in Gmail

Create Daktela tickets with comments when new forms are submitted in Google Forms

Create new Daktela tickets from new Zapier Forms form submissions

Supported triggers and actions

Let your AI safely access Daktela

Call actions in natural language with Zapier MCP

Work in code with the Zapier SDK

Daktela Help & Support

Common questions

Connect Your App Accounts to Zapier

Manage Your App Connections

Use the Power of AI to Generate Zaps (Beta)

What Should I Do in Zapier If I Change an App Account Password

Popular Daktela Integrations

Popular Daktela Integrations

Daktela Integrations

Put Daktela to work with AI and enterprise-grade automation

Top companies trust Zapier to automate work and free up time

Join millions worldwide who automate their work using Zapier

Create tickets in Daktela every month using Schedule by Zapier

Create Daktela tickets for new Facebook Lead Ads leads

Create tickets in Daktela for new emails in Gmail

Create Daktela tickets with comments when new forms are submitted in Google Forms

Create new Daktela tickets from new Zapier Forms form submissions

Create tickets in Daktela every month using Schedule by Zapier

Create Daktela tickets for new Facebook Lead Ads leads

Create tickets in Daktela for new emails in Gmail

Create Daktela tickets with comments when new forms are submitted in Google Forms

Create new Daktela tickets from new Zapier Forms form submissions

Let your AI safely access Daktela

Call actions in natural language with Zapier MCP

Work in code with the Zapier SDK

Daktela Help & Support

Common questions

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Manage Your App Connections

Use the Power of AI to Generate Zaps (Beta)

What Should I Do in Zapier If I Change an App Account Password

Popular Daktela Integrations

Popular Daktela Integrations

Connect Your App Accounts to Zapier