Cloutly + Zendesk + Filter by Zapier
Cloutly + Zendesk + Filter by Zapier
Cloutly + Zendesk integrations
Create Zendesk tickets for new negative reviews in Cloutly
When you receive negative reviews (3 stars or fewer) via Cloutly, this template creates Zendesk tickets for your team to action. This allows you to respond to customer concerns faster, striking while the iron is hot and never missing the opportunity to catch a bad review and resolve it.
- When this happens...New Review ReceivedTriggers when a new review is received.
- automatically do this...Only continue if...Set up rules to specify when this Zap can continue running.
- then do this!
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More things you can do with these apps
Discover other triggers and actions you can use with Cloutly, Filter by Zapier, and more
- New Review Received
Triggers when a new review is received.
Try ItTriggerPolling - Only continue if...Required
ActionFilter
- LocationRequired
- Email AddressRequired
- Phone Number
- Campaign
- First Name
- Last Name
- Full Name (Optional)
- Reference ID
- Sales Rep Email (Optional)
ActionWrite
About Zendesk
Zendesk is a web-based help desk support tool that makes it simple to provide great customer support.
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About Filter by Zapier
Only allow a Zap to proceed when a certain condition is met. For example, if you're sending a text message when you receive a new email, you could use a Filter that only sends a text message when the email received is from a certain address.
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