CloudTalk + Groove
Create Groove tickets from new CloudTalk Calls
With this integration, you can stick to your workflow and save time while you do. Automatically log all CloudTalk calls as tickets in Groove for post-processing and followups.
With this integration, you can stick to your workflow and save time while you do. Automatically log all CloudTalk calls as tickets in Groove for post-processing and followups.
- When this happens...New Call
Triggers when call is made via CloudTalk.
- automatically do this!Create New Ticket
Starts a new ticket for your customer.
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New Call
Triggers when call is made via CloudTalk.
Try ItNew SMS
Triggers when a SMS is sent/received via CloudTalk
Try ItIDRequired
ID PostfixRequired
Contact NameRequired
Phone numberRequired
Email
Contact Company
External Link
From NumberRequired
To NumberRequired
Message TextRequired
New Contact
Triggers when a contact is created or updated in CloudTalk.
Try ItActivity IDRequired
Acitivity ID postfixRequired
Activity titleRequired
Activity contentRequired
Activity meta - price
Activity meta - status
Activity meta - color
Activity link
Contact IDRequired
Contact ID PostfixRequired
Contact name
Contact email
Contact number
IDRequired
ID PostfixRequired
Contact NameRequired
Phone numberRequired
Email
Contact Company
External Link
IDRequired
ID PostfixRequired
Contact NameRequired
Phone NumberRequired
Email
Contact Company
External Link
