Chat Data + SMS by Zapier
Get SMS notifications for new live chat escalation requests from Chat Data
Receive SMS notifications when a new live chat escalation request is raised in the Chat Data chatbot widget on your website. This ensures your agent is promptly informed of the escalation and can address the live chat request immediately.
Receive SMS notifications when a new live chat escalation request is raised in the Chat Data chatbot widget on your website. This ensures your agent is promptly informed of the escalation and can address the live chat request immediately.
- When this happens...Live Chat Escalation
Triggers when a live chat escalation is requested.
- automatically do this!Send SMS
Send an SMS to a number. Notice that a successful action means that the SMS has been queued, not delivered.
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Chatbot IDRequired
Try ItChatbot IDRequired
Try ItChatbot IDRequired
MessageRequired
Conversation ID
Base Model
Base prompt
The ID of the chatbotRequired
Start date
End date
Source
Limit
Start
Chatbot IDRequired
Try ItChatbot NameRequired
Source Text
The model of the chatbotRequired
The custom backend endpoint
The bearer token to authorize the customBackend
URLs to scrape
The ID of the chatbotRequired
Base promptRequired
The ID of the chatbotRequired
Start date
End date
Source
Limit
Start