Botsonic + Freshdesk

Create Freshdesk tickets from new Botsonic form entries

Convert chatbot conversations into organized support tickets automatically. When customers submit requests through your Botsonic chatbot, this integration creates new tickets in Freshdesk containing all their information and questions. Your support team gets immediate visibility into new issues, helping them provide faster, more efficient customer service.

Convert chatbot conversations into organized support tickets automatically. When customers submit requests through your Botsonic chatbot, this integration creates new tickets in Freshdesk containing all their information and questions. Your support team gets immediate visibility into new issues, helping them provide faster, more efficient customer service.

  1. When this happens...
    BotsonicBotsonic
    New Form Entry

    Triggers when a user fills the user form and submits it.

    TriggerInstant
  2. automatically do this!
    FreshdeskFreshdesk
    Create Ticket

    Create a ticket in Freshdesk for your domain.

    ActionWrite
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Supported triggers and actions

  • Freshdesk triggers, actions, and search

    New Ticket

    Triggers when there is a new ticket is created in Freshdesk.

    Trigger
    Instant
    Try It
  • Freshdesk triggers, actions, and search

    New Ticket Note

    Triggers when a Note is added to a Ticket.

    Trigger
    Instant
    Try It
    • NameRequired

    • Description

    • Notes

    • Domains

    Action
    Write
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botsonic logo

About Botsonic

Botsonic is a GPT-4 powered no-code AI chatbot builder by WriteSonic. It can be used for customer support, redirecting to specific product or services and more.

Related categories

  • AI Tools
freshdesk logo
freshdesk logo

About Freshdesk

Freshdesk is an online helpdesk software with multiple channel customer service to support customers across email, phone, chat, web, Twitter and more.

Related categories

  • Customer Support

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