BoldDesk + Microsoft Teams
Post Microsoft Teams notifications for newly-updated tickets in BoldDesk
Set up this integration so that, when a ticket reply is updated in your BoldDesk account, a message will be automatically delivered to a specified Microsoft Teams channel. Keep everyone on the team updated without any manual messaging.
Set up this integration so that, when a ticket reply is updated in your BoldDesk account, a message will be automatically delivered to a specified Microsoft Teams channel. Keep everyone on the team updated without any manual messaging.
- When this happens...Update Ticket
Triggers when a ticket is updated.
- automatically do this!Send Bot Message
Sends a message to a public channel from the Zapier bot. Requires installation of the Zapier app from the Teams Store.
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About BoldDesk
BoldDesk is a help desk software for managing your support email, automating repetitive tasks, and improving your customer’s experience.
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About Microsoft Teams
Microsoft Teams is the hub for teamwork in Office 365 that integrates all the people, content, and tools your team needs to be more engaged and effective.
