Azure DevOps + Zendesk

Create new Azure DevOps work items with each new tag added to tickets in Zendesk

Stay organized and streamline your project management process with this automation. Whenever a new tag is added to a ticket in Zendesk, a corresponding work item is created in Azure DevOps. This helps ensure that all tasks are tracked and managed efficiently, reducing the chances of overlooking critical issues while saving you time on routine tasks.

Stay organized and streamline your project management process with this automation. Whenever a new tag is added to a ticket in Zendesk, a corresponding work item is created in Azure DevOps. This helps ensure that all tasks are tracked and managed efficiently, reducing the chances of overlooking critical issues while saving you time on routine tasks.

  1. When this happens...
    ZendeskZendesk
    New Tag Added to Ticket

    Triggers when a new tag is added to a ticket.

    TriggerPolling
  2. automatically do this!
    Azure DevOpsAzure DevOps
    Create Work Item

    Create a new work item.

    ActionWrite
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Supported triggers and actions

    • TagsRequired

    Trigger
    Polling
    Try It
    • Organization

    Trigger
    Polling
    Try It
    • Ticket (Required for non-admins)

    Trigger
    Polling
    Try It
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azure-devops logo

About Azure DevOps

Azure DevOps is where teams manage, develop, and deliver software in the cloud. Azure DevOps provides free, private Git project hosting for up to 5 users, project and test management tools, build and CI, and team collaboration. Connect using the development tools of your choice, including Visual Studio, Eclipse, Xcode, and more.

Related categories

  • Developer Tools
  • Microsoft

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zendesk logo

About Zendesk

Zendesk is a web-based help desk support tool that makes it simple to provide great customer support.
Learn more

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  • Customer Support

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