Autotask + PagerDuty

Create events in PagerDuty for new or updated ticket notes in Autotask

Keep your team ahead of the curve with this Autotask to PagerDuty workflow. As soon as a ticket note is added or updated in Autotask, an alert is created in PagerDuty. This seamless connection between the applications allows immediate notification of any changes, fostering quick and efficient responses from your team.

Keep your team ahead of the curve with this Autotask to PagerDuty workflow. As soon as a ticket note is added or updated in Autotask, an alert is created in PagerDuty. This seamless connection between the applications allows immediate notification of any changes, fostering quick and efficient responses from your team.

  1. When this happens...
    AutotaskAutotask
    New or Updated Ticket Note

    Triggers when a ticket note is updated or created.

    TriggerInstant
  2. automatically do this!
    PagerDutyPagerDuty
    Add Trigger Event

    Trigger an incident in PagerDuty with this Incident Key.

    ActionWrite
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Supported triggers and actions

    • Company

    • Assigned To Resource ID

    Trigger
    Polling
    Try It
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autotask logo

About Autotask

Autotask provides an IT business management solution that combines service desk, CRM, projects, time and expense, billing and more.

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  • CRM (Customer Relationship Management)

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pagerduty logo

About PagerDuty

In an always-on world, teams trust PagerDuty to help them deliver a perfect digital experience to their customers, every time. PagerDuty is the central nervous system for a company's digital operations. PagerDuty identifies issues and opportunities in real time and brings together the right people to respond to problems faster and prevent them in the future. From digital disruptors to Fortune 500 companies, over 12,000 businesses rely on PagerDuty to help them continually improve their digital operations-so their teams can spend less time reacting to incidents and more time building for the future.
Learn more

Related categories

  • Server Monitoring

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