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Choose a Trigger

Choose an Action

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1. Choose trigger event

2. Choose action

1. Select the event

Setup

Test

App

Trigger event

Choose a trigger event

Choose a trigger

A trigger is the event that starts your Zap—like a "New Record" from SugarCRM.

Add your action

An action happens after the trigger—such as "Book Shipment" in Shiptheory.

You’re connected!

Zapier seamlessly connects SugarCRM and Shiptheory, automating your workflow.

Supported triggers and actions

Zapier helps you create workflows that connect your apps to automate repetitive tasks. A trigger is an event that starts a workflow, and an action is an event a Zap performs.

- Module
  Required
Trigger
Polling
Try It
- Module
  Required
Action
Write
- Module
  Required
- Search Field #1
  Required
- Value for Search Field #1
  Required
- Search Field #2
- Value for Search Field #2
Action
Search
- Reference
  Required
- Reference 2
  Required
- Delivery Service
- Increment
- Weight
  Required
- Parcels
  Required
- Value
  Required
- Shipping Price
- Reference 3
- Enhancement Id
- Format Id
- Instruction
- Gift Message
- Channel Shipservice Name
- Currency Code
- Sales Source
- Ship Date
- Rules Metadata
- Duty Tax Number
- Duty Tax Number Type
- Company
- First Name
  Required
- Last Name
  Required
- Address Line 1
  Required
- Address Line 2
- Address Line 3
- City
  Required
- County
- Country
  Required
- Post Code
  Required
- Telephone
- Mobile
- Email
- Tax Number
- Tax Number
- Tax number Type
- Company
- First Name
- Last Name
- Address Line 1
  Required
- Address Line 2
- Address Line 3
- City
- County
- Country
- Post Code
- Telephone
- Mobile
- Email
- Tax Number
- Name
  Required
- SKU
  Required
- Quantity
- Value
  Required
- Weight
  Required
- Commodity Code
- Commodity Description
- Commodity Manucountry
- Id
- Weight
Action
Write

- Module
  Required
Trigger
Polling
Try It
- Module
  Required
Action
Write
- Module
  Required
- Search Field #1
  Required
- Value for Search Field #1
  Required
- Search Field #2
- Value for Search Field #2
Action
Search or write

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Customers who say using Zapier has made them better at their job

25m

Customers have created over 25 million Zaps on the platform

6 mins

The average user takes less than 6 minutes to set up a Zap

Connect SugarCRM and Shiptheory to integrate crucial parts of your business

With Zapier, you can integrate everything from basic data entry to end-to-end processes. Here are some of the business-critical workflows that people automate with Zapier.

Automate your lead management and improve conversions

With Zapier, you can automate every part of your lead funnel and give yourself the best chance at converting leads. Automate everything from lead capture to outreach to reporting—and close more deals as a result.

Create more impactful campaigns with automation

Measuring campaign performance across platforms can get chaotic. Plus, digging up the right metrics costs you precious time and effort. With Zapier, you can create a centralized view of your performance, skillfully manage your lists, and ensure your campaigns drive ROI across the business.

Provide world-class support with a little help from automation

Support reps can't be productive when they have to track down crucial information for every incident or ticket. With Zapier, you can automatically send your reps the context they need to resolve tickets quickly and create a seamless customer experience.

Automate your way to actionable, up-to-date data

The days of manually exporting and importing data are over. With Zapier, you can send data where it needs to go, in the format you need it—so you can centralize your data and unlock more insights.

Resolve incidents faster with automation

Your technical support team wants to focus on tech tickets rather than admin work. With Zapier, you can automate everything from ticket creation to routing to inter-team communication—eliminating friction from incident management and increasing speed to resolution.

Learn how to automate SugarCRM on the Zapier blog

Make work flow with AI

Level up your SugarCRM to Shiptheory integration with AI. Extract, summarize, and transform your integration data with leading AI models like OpenAI, Anthropic, and more.

Learn about AI automation

About SugarCRM

SugarCRM is an online CRM platform that helps you manage your sales, marketing, and customer support better.

Learn moreLearn moreHelpHelp

Related categories

CRM (Customer Relationship Management)

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Zapier Interfaces

App Builder, CRM (Customer Relationship Management), Forms & Surveys, Zapier

About Shiptheory

Automate your shipping processes for more efficient and reliable shipping using Shiptheory to access carrier APIs.

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