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Send in-app thumbs down feedback to product channel

Automatically monitor poll responses in Pendo across product teams in Slack. Send in-app thumbs down feedback when a poll row appears, poll response submitted, or visitor submits feedback—so you can filter negative outcomes, share context instantly, and avoid manual copy-pasting.

How this automation protects your product channel

When a Pendo poll row appears, delays can slow triage and turn quick insights into stale context. This automation monitors poll responses and filters outcomes, then sends Slack messages with the report row link—so your team can respond faster.

  1. 1.Triggers on poll response in report

    Integrate Pendo and analytics tools to detect a new report poll response and route mapped feedback fields into the workflow.

    Pendoor swap with your favorite app
  2. 2.Filters for negative poll outcomes

    Integrate Filter by Zapier and decision rules to continue only for negative or low-sentiment poll outcomes to reduce noise.

    Filter by Zapieror swap with your favorite app
  3. 3.Posts message to product channel

    Integrate Slack and messaging tools to post bot alerts with respondent context, comment text, and a report row link.

    Slackor swap with your favorite app

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Calendly
Okta
Zendesk
Dropbox
Asana
Allstate
Airbnb
Campaña activa
Lyft
Flujo web
Canva
Sysco
LA Clippers
Getaround
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Lululemon
Barry's
Hopper
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Hudl
Miro
The New York Times
Ruggable
Calendly
Okta
Zendesk
Dropbox
Asana
Allstate
Airbnb
Campaña activa
Lyft
Flujo web
Canva
Sysco
LA Clippers
Getaround
Grammarly
HelloFresh
Lululemon
Barry's
Hopper
Casper
Hudl
Miro
The New York Times
Ruggable

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  1. Paso 1

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    Bring your apps together so information can move automatically between the tools your team already uses.

  2. Paso 2

    Define the trigger

    Choose the events that should start your workflow, like a new submission, updated record, completed task, or customer action.

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    Automate and measure

    Let your workflow handle follow-ups, updates, notifications, and reporting so your team can track progress and act faster.

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