1.Captures new monitored mention
Integrate Syften and mention tracking tools to trigger on each new monitored mention and capture mention text and links.
Create triage cards from monitored mentions by topic
Automatically capture new monitored mentions across Syften and Zapier. Create triage cards when mentions detected, keywords match, or subjects identified—so you can route by subject, format card descriptions, and create Trello cards without manual triage.
How this automation accelerates your triage response
When new monitored mentions arrive, delays can stall content and community follow-up. This automation filters and formats mention triage details and creates Trello cards—so your team can respond faster.
Syftenor swap with your favorite app
2.Routes by detected keyword
Integrate Filter by Zapier and workflow logic tools to route only qualifying mentions and select the subject path.
Filter by Zapieror swap with your favorite app
3.Builds card description text
Integrate Formatter by Zapier and text formatting tools to map mention link and excerpt into a clean description.
Formatter by Zapieror swap with your favorite app
4.Creates card in the right list
Integrate Trello and task boards to create a new card and set title, description, position, and subject list.
Trelloor swap with your favorite app
Automate your work, your way
Build custom automations across your tools in minutes. Describe what you need, connect your apps, and create workflows without the manual effort.
Con la confianza de 3,4 millones de empresas
Related automations
- Apps: Instagram for Business, Zapier Tables, Formatter by Zapier, Looping por ZapierSwap with your favorite apps.
Create records for new social posts and comments
Your social posts and comments aren't recorded centrally, letting customer questions and compliance flags go unnoticed. Adds records to a central table for same-day review.
- Apps: Gmail, Formatter by Zapier, Code by Zapier, Digest por ZapierSwap with your favorite apps.
Create social listening digest entries from incoming emails
Your social listening emails arrive as noisy HTML alerts, burying mentions and leaving campaign teams without quick context. Parsed mentions go into a manual digest for review before planning.
- Apps: Webhooks by Zapier, Formatter by Zapier, AirtableSwap with your favorite apps.
Increment daily social comment counts in your database
Your reel and carousel comments come in scattered notifications, so engagement totals aren't centralized. Keep counts updated instantly so social managers have accurate metrics same day.
- Apps: Slack, Google SheetsSwap with your favorite apps.
Log community channel messages to a shared tracking sheet
Your community channel messages often go untracked, leaving trends and action items buried. Log messages to a shared tracker so community managers can review and act within the week.
- Apps: YouTube, Slack, Digest por ZapierSwap with your favorite apps.
Notify team about matching videos found by search
You miss timely YouTube mentions of campaigns and keywords, leaving community managers without response context. Get rapid internal alerts so outreach or amplification happens within minutes.
- Apps: Facebook Pages, Filter by Zapier, Google ChatSwap with your favorite apps.
Notify team about new page mentions in chat
Your social page mentions sometimes lack context, leaving community managers unable to prioritize or respond. Receive immediate chat alerts with mention context so your team can triage within minutes.
- Apps: Instagram for Business, Formatter by Zapier, SlackSwap with your favorite apps.
Notify team of new tagged Instagram post immediately to channel
Your tagged Instagram posts are easy to miss, leaving campaign managers without caption, author, or permission context. Get immediate channel alerts so coordinators see mentions and act the same day.
- Apps: Webhooks by Zapier, Formatter by Zapier, SlackSwap with your favorite apps.
Notify team of social posts mentioning your brand
Social mentions lack context, leaving growth managers unsure which need immediate engagement. Get formatted alerts with author, summary, and suggested replies so your team can respond within minutes.
- Apps: RSS by Zapier, Formatter by Zapier, SlackSwap with your favorite apps.
Post community product mentions into your team chat channel
Your community mention threads lack context, causing slow triage and incomplete sentiment signals for reporting. Get full mention context in chat for fast triage and same-day reporting.
- Apps: YouTube, Slack, Digest por ZapierSwap with your favorite apps.
Post discovered videos to your team channel for social ops
Your discovery stream for brand keywords leaves emerging video mentions uncollected and unseen. Get team alerts and a digest so managers can act same day.
- Apps: Reddit, Filter by Zapier, SlackSwap with your favorite apps.
Post new subreddit hot posts to product channel
You miss hot subreddit posts about estate planning, creating gaps in product and policy signals. Receive community signals in your channel so teams can triage within hours.
- View all
Explore all social media monitoring automations
Strengthen brand visibility with automated mention tracking, response alerts, and trend logging
Set up in minutes
Zapier connects your tools, triggers actions from real-time data, and streamlines workflows so your team can focus on what matters most.
Paso 1
Connect your tools
Bring your apps together so information can move automatically between the tools your team already uses.
Paso 2
Define the trigger
Choose the events that should start your workflow, like a new submission, updated record, completed task, or customer action.
Paso 3
Automate and measure
Let your workflow handle follow-ups, updates, notifications, and reporting so your team can track progress and act faster.
See how teams are automating with Zapier (and loving it!)
Without Zapier, we would have needed well over 100 employees today just to do what we're doing. We would have been out of business by now.
David Laderberg, VP of Sales
Without having automation, we would have to at least be double our size. Doubling is a bit of a euphemism — I think we would have died or fallen back into oblivion.
Marcelo Lebre, Co-Founder
Zapier nos ayuda a cerrar mucho más del 50% de tratos que si no lo haríamos sin él. Es un elemento clave de nuestra estrategia global y, por tanto, de nuestro discurso de ventas.
Raphael Bochner, Fundador y CIO
Zapier gives us unlimited flexibility and creativity. With Zapier, you're like an artist with a blank canvas. I don't know what we'd do without it.
Rishi Shah, CEO and Co-Founder
We don't just want to patch holes; we want to build scalable, future-proof systems. Zapier is helping us do that.
Allen Lai, Head of Customer Experience
We've been able to scale our operations while staying lean. Zapier lets us do more without needing more people.
Jacob Sirrs, Marketing Operations Specialist
Ready to automate your workflow securely?
Streamline processes, uncover new opportunities, and respond faster to change. Empower your team to get more done, without the manual work.