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Route new online orders to kitchen and notify customers

Automatically monitor new order events across Square and Twilio and Google Sheets. Send SMS and route kitchen updates when new orders land or non-failed payments post or internal purchases are filtered out—so you can create KDS-ready payloads, notify customers instantly, and log orders without manual order entry.

How this automation accelerates order fulfillment

When new online orders arrive with mixed payment outcomes, order routing delays can confuse customers and slow service. This automation formats order data, posts KDS payloads, sends SMS updates, and logs each order to Google Sheets—so your team can fulfill faster.

  1. 1.Detects new order in Square

    Integrate Square, order processing, and payment filters to monitor new order events and proceed only for eligible orders.

    Cuadradoor swap with your favorite app
  2. 2.Normalizes timestamps and line items

    Integrate Formatter by Zapier and data transformation tools to map order time to formatted timestamps and consolidate line-item strings.

    Formatter by Zapieror swap with your favorite app
  3. 3.Builds KDS payload and filters

    Integrate Code by Zapier and workflow logic to apply business filters and generate an HTTP KDS payload for posting.

    Código de Zapieror swap with your favorite app
  4. 4.Sends SMS to the customer

    Integrate Twilio and SMS messaging to send an order summary to the customer using your configured send number.

    Twilioor swap with your favorite app
  5. 5.Creates an operations sheet row

    Integrate Google Sheets and spreadsheet tools to create a new row, then update coupon counts based on the stored row values.

    Hojas de cálculo de Googleor swap with your favorite app

Automate your work, your way

Build custom automations across your tools in minutes. Describe what you need, connect your apps, and create workflows without the manual effort.

Con la confianza de 3,4 millones de empresas

Calendly
Okta
Zendesk
Dropbox
Asana
Allstate
Airbnb
Campaña activa
Lyft
Flujo web
Canva
Sysco
LA Clippers
Getaround
Grammarly
HelloFresh
Lululemon
Barry's
Hopper
Casper
Hudl
Miro
The New York Times
Ruggable
Calendly
Okta
Zendesk
Dropbox
Asana
Allstate
Airbnb
Campaña activa
Lyft
Flujo web
Canva
Sysco
LA Clippers
Getaround
Grammarly
HelloFresh
Lululemon
Barry's
Hopper
Casper
Hudl
Miro
The New York Times
Ruggable

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Set up in minutes

Zapier connects your tools, triggers actions from real-time data, and streamlines workflows so your team can focus on what matters most.

  1. Paso 1

    Connect your tools

    Bring your apps together so information can move automatically between the tools your team already uses.

  2. Paso 2

    Define the trigger

    Choose the events that should start your workflow, like a new submission, updated record, completed task, or customer action.

  3. Paso 3

    Automate and measure

    Let your workflow handle follow-ups, updates, notifications, and reporting so your team can track progress and act faster.

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