Instant Capture
Auto-convert emails, forms, and messages into standardized tickets to eliminate missed or delayed requests.
- Support Automation
- AI Ticketing System
AI Ticketing System
AI-powered ticketing automations in Zapier collect requests from emails, forms, chat, and other channels, instantly turning them into structured tickets. Smart parsing, enrichment, and status syncing keep every system up-to-date without manual data entry. You gain faster response times, clearer oversight, and actionable insights for continuous support improvement.
Seamless Sync
Keep ticket fields, statuses, and comments synchronized across helpdesk, CRM, and project tools to prevent information silos.
Información práctica
Summarize and analyze ticket trends with AI to spot recurring issues and optimize support workflows.
Featured use cases
Automatically sync and update support ticket data in your analytics platform for real-time insights and improved decision-making.
+ moreCentralize and streamline support ticket management with AI-powered status updates, real-time notifications, and automated summaries to boost response efficiency.
+ moreAI-powered automation categorizes, prioritizes, and summarizes support inquiries for faster resolution and improved customer satisfaction.
+ moreAutomatically log and AI-analyze ticket data for proactive management and trend insights.
+ moreAutomatically generate and manage support tickets from diverse communication channels using AI-driven workflows for faster, organized responses.
+ moreAI-driven workflows automatically handle, categorize, and respond to support tickets for faster, more accurate customer service.
+ more