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1. Choose trigger event
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2. Choose action
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1. Select the event
Setup
Test
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Choose a trigger event

Choose a trigger

A trigger is the event that starts your Zap—like a "New Contact Created" from Wati.

Add your action

An action happens after the trigger—such as "Run Python" in Code by Zapier.

You’re connected!

Zapier seamlessly connects Wati and Code by Zapier, automating your workflow.

Supported triggers and actions

Zapier helps you create workflows that connect your apps to automate repetitive tasks. A trigger is an event that starts a workflow, and an action is an event a Zap performs.

  • Wati triggers, actions, and search
    New Contact Created

    When a new contact is created from an incoming whatsapp message

    Trigger
    Instant
    Try It
    • WhatsApp Number
      Required
    • Contact Name
      Required
    • Custom Params
    Action
    Write
    • WhatsApp Number
      Required
    • Template Name
      Required
    • Broadcast Name
      Required
    • Custom Params
    • Phone number
    Action
    Write
    • Zap_id
    • Zap_step_id
    • Code
      Required
    Trigger
    Polling
    Try It
  • Wati triggers, actions, and search
    New Incoming Message

    When there is any incoming message on your number

    Trigger
    Instant
    Try It
    • WhatsApp Number
      Required
    • Message Text
      Required
    Action
    Write
    • WhatsApp Number
      Required
    • Custom Params
      Required
    Action
    Write
    • Zap_id
    • Zap_step_id
    • Code
      Required
    Trigger
    Polling
    Try It

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25m

Customers have created over 25 million Zaps on the platform

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The average user takes less than 6 minutes to set up a Zap

Connect Wati and Code by Zapier to integrate crucial parts of your business

With Zapier, you can integrate everything from basic data entry to end-to-end processes. Here are some of the business-critical workflows that people automate with Zapier.

Automate your lead management and improve conversions

With Zapier, you can automate every part of your lead funnel and give yourself the best chance at converting leads. Automate everything from lead capture to outreach to reporting—and close more deals as a result.
An illustration representing how to automate lead management with Zapier.

Create more impactful campaigns with automation

Measuring campaign performance across platforms can get chaotic. Plus, digging up the right metrics costs you precious time and effort. With Zapier, you can create a centralized view of your performance, skillfully manage your lists, and ensure your campaigns drive ROI across the business.
An illustration representing how to measure campaign impact with Zapier.

Provide world-class support with a little help from automation

Support reps can't be productive when they have to track down crucial information for every incident or ticket. With Zapier, you can automatically send your reps the context they need to resolve tickets quickly and create a seamless customer experience.
An illustration representing how to automate customer support with Zapier.

Automate your way to actionable, up-to-date data

The days of manually exporting and importing data are over. With Zapier, you can send data where it needs to go, in the format you need it—so you can centralize your data and unlock more insights.
An illustration representing how to move and manage data with Zapier.

Resolve incidents faster with automation

Your technical support team wants to focus on tech tickets rather than admin work. With Zapier, you can automate everything from ticket creation to routing to inter-team communication—eliminating friction from incident management and increasing speed to resolution.
An illustration of a flow chart representing how to resolve tickets and incidents with Zapier.

Learn how to automate Code by Zapier on the Zapier blog

Make work flow with AI

Level up your Wati to Code by Zapier integration with AI. Extract, summarize, and transform your integration data with leading AI models like OpenAI, Anthropic, and more.
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About Wati
Wati is an end-to-end customer communication platform on WhatsApp with Team Inbox, No Code Chatbot Builder, Broadcasts & more.
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About Code by Zapier
Write custom Python or Javascript code in response to any data from any service! Transform, mutate, customize or even do custom HTTP in a native and familiar environment.
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