Put Trengo to work with AI and enterprise-grade automation
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- No-code AI automation
- Full audit trails and controls
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- Easy visual workflow builder
- 9,000+ apps, 450+ AI tools
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Supported triggers and actions
Zapier helps you create workflows that connect your apps to automate repetitive tasks. A trigger is an event that starts a workflow, and an action is an event a Zap performs.
- New Inbound Message
Triggers when an inbound message is created.
Try ItTriggerInstant - New Internal Note
Triggers when an internal note is created.
Try ItTriggerInstant - Phone Call Ended
Triggers when a phone call has ended.
Try ItTriggerInstant - Phone Call Started
Triggers when a phone call has started.
Try ItTriggerInstant
- Ticket Label Added
Triggers when a label is added to a conversation.
Try ItTriggerInstant - New Outbound Message
Triggers when an outbound message is created.
Try ItTriggerInstant - Phone Call Missed
Triggers when a phone call is missed.
Try ItTriggerInstant - Name
- Email
- Phone
ActionWrite
For builders
Let your AI safely access Trengo
Go beyond Zap workflows. Install Zapier in your AI to call Trengo actions directly from your agents—with governance built in. Authenticate once. Revoke access anytime.
Call actions in natural language with Zapier MCP
Act in Trengo from your AI—no exposed credentials, and you control which actions your AI can touch. One install covers 9,000+ other apps.
Example actions on this page
Works with
Claude · ChatGPT · Cursor · Any MCP-compatible AI
Work in code with the Zapier SDK
Expose Trengo actions from backend services, scripts, or agent code. Zapier handles the OAuth and scoped permissions. Access 9,000+ apps, plus thousands more with .fetch().
Install
npm install @zapier/zapier-sdk npm install -D @zapier/zapier-sdk-cli zapier-sdk login # create a Trengo connection @ https://zapier.com/es/app/assets/connections
Run an action
// Typescript
import { createZapierSdk } from "@zapier/zapier-sdk";
const zapier = createZapierSdk();
const { data: connection } = await zapier.findFirstConnection({ app: "trengo", owner: "me" });
await zapier.runAction({
app: 'trengo',
action: 'create_contact',
connection: connection.id,
input: {
{inputKeyValuePairs}
},
});Direct API calls to raw endpoints through fetch are not yet subject to org-level app and action restrictions.
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