Retently Integrations

Name: Zapier
Availability: InStock

Put Retently to work with AI and enterprise-grade automation

Automate smarter with Retently and scale with confidence. Zapier is built for enterprise-grade security, compliance, and performance.

Start free with email

Continue with Google

Start free with email

Continue with Google

No-code AI automation
Full audit trails and controls
SOC 2 and GDPR compliant
Easy visual workflow builder
9,000+ apps, 450+ AI tools
Free tier available

Or pick an app to pair with

HubSpot

Marketing Automation

LeadSimple

CRM (Customer Relationship Management)

Pipedrive

CRM (Customer Relationship Management)

ActiveCampaign

Marketing Automation

NetSuite

CRM (Customer Relationship Management)

Intercom

Customer Support

PostgreSQL

Databases

Google BigQuery

Databases, Google

Google Sheets

Google, Spreadsheets

HubSpot

Marketing Automation

LeadSimple

CRM (Customer Relationship Management)

Pipedrive

CRM (Customer Relationship Management)

ActiveCampaign

Marketing Automation

NetSuite

CRM (Customer Relationship Management)

Intercom

Customer Support

HubSpot

Marketing Automation

LeadSimple

CRM (Customer Relationship Management)

Pipedrive

CRM (Customer Relationship Management)

ActiveCampaign

Marketing Automation

NetSuite

CRM (Customer Relationship Management)

Intercom

Customer Support

PostgreSQL

Databases

Google BigQuery

Databases, Google

Google Sheets

Google, Spreadsheets

Top companies trust Zapier to automate work and free up time

Join millions worldwide who automate their work using Zapier

Launch your first automated workflow

Add customers from new Google Sheets rows to Retently and send them surveys
Details
Try it
Google Sheets + Retently
Add new Shopify customers to Retently and survey them
Premium
Details
Try it
Shopify + Retently
Add new Workable candidates to Retently and send transactional email NPS surveys
Details
Try it
Workable + Retently
Add new HubSpot contacts to Retently
Details
Try it
HubSpot + Retently
Add new HubSpot contacts from lists to Retently and send them surveys
Details
Try it
HubSpot + Retently
Send Retently surveys to prospects after deals are updated in Pipedrive
Details
Try it
Pipedrive + Retently

Add customers from new Google Sheets rows to Retently and send them surveys

Details

Try it

Google Sheets + Retently

Add new Shopify customers to Retently and survey them

Details

Try it

Shopify + Retently

Add new Workable candidates to Retently and send transactional email NPS surveys

Details

Try it

Workable + Retently

Add new HubSpot contacts to Retently

Details

Try it

HubSpot + Retently

Add new HubSpot contacts from lists to Retently and send them surveys

Details

Try it

HubSpot + Retently

Send Retently surveys to prospects after deals are updated in Pipedrive

Details

Try it

Pipedrive + Retently

Update Mixpanel profiles with new Retently NPS survey responses

Details

Try it

Retently + Mixpanel

Add new Zendesk users to Retently

Details

Try it

Zendesk + Retently

Send Retently email NPS surveys to customers after tickets are closed in Groove

Details

Try it

Groove + Retently

Send transactional NPS surveys in Retently to customers that pay for new orders in WooCommerce

Details

Try it

WooCommerce + Retently

Send a Transactional NPS survey to customers that paid for a new order in BigCommerce

Details

Try it

BigCommerce + Retently

Create new Trello cards for new Retently customer responses

Details

Try it

Retently + Trello

Update Mixpanel profiles with new Retently NPS survey responses
Details
Try it
Retently + Mixpanel
Add new Zendesk users to Retently
Premium
Details
Try it
Zendesk + Retently
Send Retently email NPS surveys to customers after tickets are closed in Groove
Details
Try it
Groove + Retently
Send transactional NPS surveys in Retently to customers that pay for new orders in WooCommerce
Details
Try it
WooCommerce + Retently
Send a Transactional NPS survey to customers that paid for a new order in BigCommerce
Premium
Details
Try it
BigCommerce + Retently
Create new Trello cards for new Retently customer responses
Details
Try it
Retently + Trello

Supported triggers and actions

Zapier helps you create workflows that connect your apps to automate repetitive tasks. A trigger is an event that starts a workflow, and an action is an event a Zap performs.

New Survey Response
Triggers when a new survey response is received.
Trigger
Polling
Try It
Company Score Updated
Triggers when a company’s score (NPS, CSAT, CES) is updated.
Trigger
Polling
Try It
Customer Unsubscribed
Triggers when a customer opts out of surveys.
Trigger
Polling
Try It
- Response ID
  Required
- Response Topics
- Response Topics Sentiment
Action
Write
- Campaign
  Required
- E-Mail
  Required
Action
Write

- E-Mail
  Required
Action
Write
- Field to Search By
  Required
- Search Value
  Required
Action
Search

- Campaign
  Required
Trigger
Polling
Try It
- Metric
  Required
Trigger
Polling
Try It
- Response ID
  Required
- Response Tags
Action
Write
- E-Mail
  Required
Action
Write
- Campaign
  Required
- E-Mail
  Required
Action
Write
- Email
  Required
Action
Search
- E-Mail
  Required
Action
Search or write

For builders

Let your AI safely access Retently

Go beyond Zap workflows. Install Zapier in your AI to call Retently actions directly from your agents—with governance built in. Authenticate once. Revoke access anytime.

No code

Call actions in natural language with Zapier MCP

Act in Retently from your AI—no exposed credentials, and you control which actions your AI can touch. One install covers 9,000+ other apps.

Example actions on this page

Apply Tag to Response
Apply Topic to Response

Works with

Claude · ChatGPT · Cursor · Any MCP-compatible AI

Install Zapier MCP

Code

Work in code with the Zapier SDK

Expose Retently actions from backend services, scripts, or agent code. Zapier handles the OAuth and scoped permissions. Access 9,000+ apps, plus thousands more with .fetch().

Install

npm install @zapier/zapier-sdk
npm install -D @zapier/zapier-sdk-cli
zapier-sdk login
# create a Retently connection @ https://zapier.com/es/app/assets/connections

Run an action

// Typescript
import { createZapierSdk } from "@zapier/zapier-sdk";

const zapier = createZapierSdk();

const { data: connection } = await zapier.findFirstConnection({ app: "retently", owner: "me" });

await zapier.runAction({
  app: 'retently',
  action: 'apply_tag_to_response',
  connection: connection.id,
  input: {
    {inputKeyValuePairs}
  },
});

Open the SDK docs

Direct API calls to raw endpoints through fetch are not yet subject to org-level app and action restrictions.

Retently Help & Support

Common questions

Connect Your App Accounts to Zapier

Manage Your App Connections

Use the Power of AI to Generate Zaps (Beta)

What Should I Do in Zapier If I Change an App Account Password

About Retently

Retently helps you measure customer satisfaction via NPS, CSAT, and CES surveys. Collect, analyze, and act on valuable customer feedback.

Learn moreLearn moreHelpHelp

Related categories

Forms & Surveys

Similar apps

Zapier Forms

App Builder, CRM (Customer Relationship Management), Forms & Surveys, Zapier

Retently Integrations

Put Retently to work with AI and enterprise-grade automation

Top companies trust Zapier to automate work and free up time

Join millions worldwide who automate their work using Zapier

Add customers from new Google Sheets rows to Retently and send them surveys

Add new Shopify customers to Retently and survey them

Add new Workable candidates to Retently and send transactional email NPS surveys

Add new HubSpot contacts to Retently

Add new HubSpot contacts from lists to Retently and send them surveys

Send Retently surveys to prospects after deals are updated in Pipedrive

Add customers from new Google Sheets rows to Retently and send them surveys

Add new Shopify customers to Retently and survey them

Add new Workable candidates to Retently and send transactional email NPS surveys

Add new HubSpot contacts to Retently

Add new HubSpot contacts from lists to Retently and send them surveys

Send Retently surveys to prospects after deals are updated in Pipedrive

Update Mixpanel profiles with new Retently NPS survey responses

Add new Zendesk users to Retently

Send Retently email NPS surveys to customers after tickets are closed in Groove

Send transactional NPS surveys in Retently to customers that pay for new orders in WooCommerce

Send a Transactional NPS survey to customers that paid for a new order in BigCommerce

Create new Trello cards for new Retently customer responses

Update Mixpanel profiles with new Retently NPS survey responses

Add new Zendesk users to Retently

Send Retently email NPS surveys to customers after tickets are closed in Groove

Send transactional NPS surveys in Retently to customers that pay for new orders in WooCommerce

Send a Transactional NPS survey to customers that paid for a new order in BigCommerce

Create new Trello cards for new Retently customer responses

Let your AI safely access Retently

Call actions in natural language with Zapier MCP

Work in code with the Zapier SDK

Retently Help & Support

Common questions

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Manage Your App Connections

Use the Power of AI to Generate Zaps (Beta)

What Should I Do in Zapier If I Change an App Account Password

Popular Retently Integrations

Popular Retently Integrations

Connect Your App Accounts to Zapier