OneCloud
Send SMS messages for new missed calls in OneCloud
If you're busy and unable to answer your phone, this automation creates a more customer-friendly scenario. When you have a new missed call in OneCloud, this integration will send the caller a SMS message. You can customize the text message when you set up this template.
If you're busy and unable to answer your phone, this automation creates a more customer-friendly scenario. When you have a new missed call in OneCloud, this integration will send the caller a SMS message. You can customize the text message when you set up this template.
- When this happens...Missed Call (CDR)
Triggers when a call is missed using OneCloud v2 CDR subscriptions. Filters for calls where the terminating URI is "SpeakAccount" or "VMail", or where the call was not answered. Office Managers, Resellers, and Super Users can monitor calls for specific users or all users in their domain.
- automatically do this!Send an SMS Message
Send an SMS Message
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New Call With Recording and Transcript
Polls for calls every 5 minutes with transcripts and recordings. Includes a 10-15 minute delay to ensure transcript and recording processing is complete. Returns enriched call data with sentiment analysis, transcripts, and recording URLs.
Try ItMissed Call (CDR)
Triggers when a call is missed using OneCloud v2 CDR subscriptions. Filters for calls where the terminating URI is "SpeakAccount" or "VMail", or where the call was not answered. Office Managers, Resellers, and Super Users can monitor calls for specific users or all users in their domain.
Try ItNew Voicemail
Triggers when a new voicemail is received using OneCloud v2 voicemail subscriptions. Office Managers, Resellers, and Super Users can monitor voicemails for specific users or all users in their domain.
Try ItSMS Sent
Triggers when an SMS is sent using OneCloud v2 message subscriptions. Filters for outbound messages (direction: "term"). Office Managers, Resellers, and Super Users can monitor messages for specific users or all users in their domain.
Try It
Call Completed (CDR)
Triggers when a call ends using OneCloud v2 CDR subscriptions. Office Managers, Resellers, and Super Users can monitor calls for specific users or all users in their domain.
Try ItList Sites
List all available sites
Try ItSMS Received
Triggers when a new SMS is received using OneCloud v2 message subscriptions. Filters for inbound messages (direction: "orig"). Office Managers, Resellers, and Super Users can monitor messages for specific users or all users in their domain.
Try ItFirst NameRequired
Last NameRequired
Extension NumberRequired
Voicemail PIN
Department
site
email
scope
Time Zone
Status Message