Microsoft Outlook + OneCloud
Transcribe and summarize new OneCloud calls with OpenAI and send Microsoft Outlook emails
When a new OneCloud call is completed, this integration will find the recording. Then, OpenAI will transcribe and summarize the call. Finally, the summarized call info will be sent to you via Microsoft Outlook.
When a new OneCloud call is completed, this integration will find the recording. Then, OpenAI will transcribe and summarize the call. Finally, the summarized call info will be sent to you via Microsoft Outlook.
- When this happens...Call Completed (CDR)
Triggers when a call ends using OneCloud v2 CDR subscriptions. Office Managers, Resellers, and Super Users can monitor calls for specific users or all users in their domain.
- automatically do this...Find Call Recording
Finds a call recording using a CDR ID directly with the v1 recording API.
- then do this...
- then do this...
- then do this!Send Email
Send an email from your Outlook account.
- Free forever for core features
- 14 day trial for premium features & apps
New Call With Recording and Transcript
Polls for calls every 5 minutes with transcripts and recordings. Includes a 10-15 minute delay to ensure transcript and recording processing is complete. Returns enriched call data with sentiment analysis, transcripts, and recording URLs.
Try ItMissed Call (CDR)
Triggers when a call is missed using OneCloud v2 CDR subscriptions. Filters for calls where the terminating URI is "SpeakAccount" or "VMail", or where the call was not answered. Office Managers, Resellers, and Super Users can monitor calls for specific users or all users in their domain.
Try ItNew Voicemail
Triggers when a new voicemail is received using OneCloud v2 voicemail subscriptions. Office Managers, Resellers, and Super Users can monitor voicemails for specific users or all users in their domain.
Try ItSMS Sent
Triggers when an SMS is sent using OneCloud v2 message subscriptions. Filters for outbound messages (direction: "term"). Office Managers, Resellers, and Super Users can monitor messages for specific users or all users in their domain.
Try It
Call Completed (CDR)
Triggers when a call ends using OneCloud v2 CDR subscriptions. Office Managers, Resellers, and Super Users can monitor calls for specific users or all users in their domain.
Try ItList Sites
List all available sites
Try ItSMS Received
Triggers when a new SMS is received using OneCloud v2 message subscriptions. Filters for inbound messages (direction: "orig"). Office Managers, Resellers, and Super Users can monitor messages for specific users or all users in their domain.
Try ItFirst NameRequired
Last NameRequired
Extension NumberRequired
Voicemail PIN
Department
site
email
scope
Time Zone
Status Message
