Microsoft Teams + SysAid
Create service records in SysAid for every new chat message in Microsoft Teams
Respond to new chat messages in Microsoft Teams by instantly creating a service record in SysAid. This streamlined workflow ensures you never miss a query or a crucial detail, making asset and incident management more efficient. By automatically turning Teams conversations into service tickets, you can manage and resolve issues faster, enhancing your team's productivity and service level.
Respond to new chat messages in Microsoft Teams by instantly creating a service record in SysAid. This streamlined workflow ensures you never miss a query or a crucial detail, making asset and incident management more efficient. By automatically turning Teams conversations into service tickets, you can manage and resolve issues faster, enhancing your team's productivity and service level.
- When this happens...New Chat Message
Triggers when a new message is received in a chat.
- automatically do this!Create Service Record
Create a new Service Record
- Free forever for core features
- 14 day trial for premium features & apps
