Refound your company for the AI era at ZapConnect 2026. Save your spot β
Intercom + Salesforce integrations
Send messages to Intercom contacts when Salesforce records are updated
Stay updated with your customer interactions by linking Salesforce to the Intercom app. Whenever a field gets an update in your Salesforce record, this automation promptly sends a message to the respective contact in Intercom. This allows for timely communication, ensuring your team doesn't miss any critical updates, and can respond accordingly. Keep a real-time pulse on your sales process by leveraging this efficient tool.
- When this happens...Updated Field on RecordTriggers when a field of your choosing (ie. email address, status) is updated on any record of a specified Salesforce object (ie. Contact, Lead, Opportunity, etc.).
- automatically do this!Send Message to ContactSends a message to a contact.
- Free forever for core features
- 14 day trial for premium features & apps
More things you can do with Salesforce and Intercom
Discover other triggers and actions you can use with Salesforce and Intercom
- New Case Attachment
Triggers when a new Attachment is added to a case.
Try ItTriggerPolling - History ObjectRequired
Try ItTriggerPolling- New Lead
Triggers when a new Lead is created.
Try ItTriggerPolling - Salesforce ObjectsRequired
Try ItTriggerPolling
- New Contact
Triggers when a new Contact is created.
Try ItTriggerPolling - Salesforce ObjectRequired
- Record (Optional)
Try ItTriggerPolling- New Outbound Message
Triggers when a new outbound message is received in Salesforce.
Try ItTriggerInstant - Disclaimer
- Salesforce ObjectRequired
Try ItTriggerPolling
Related categories
Related categories
Related Zap Templates
- Create Salesforce contacts from new Intercom users
- Create Salesforce contacts from new Intercom leads
- Create new Intercom users from new Salesforce leads
- Create or update Intercom leads from new Salesforce outbound messages
- Update Intercom lead tags when Salesforce records have changed fields
- Update Intercom users when fields on Salesforce records change
- Update tags on Intercom users when fields on Salesforce records are updated
- Create leads in Salesforce from new conversations in Intercom
- Create Salesforce records when new tags are added to Intercom leads
- Create new Salesforce contacts from new Intercom users
- Create Salesforce leads when new tags are added to users in Intercom
- Create Salesforce contacts from new Intercom conversations
- Create new Salesforce records for every new Intercom ticket
- Create new Salesforce records when tags are added to Intercom conversations
- Update Intercom events when Salesforce records are modified
- Enrich Intercom companies with AI-generated information
- Update Intercom companies when Salesforce records fields change
- Create Salesforce leads from new Intercom leads
Related Zap Templates
- Create Salesforce contacts from new Intercom users
- Create or update Intercom leads from new Salesforce outbound messages
- Update tags on Intercom users when fields on Salesforce records are updated
- Create new Salesforce contacts from new Intercom users
- Create new Salesforce records for every new Intercom ticket
Β
- Create Salesforce contacts from new Intercom leads
- Update Intercom lead tags when Salesforce records have changed fields
- Create leads in Salesforce from new conversations in Intercom
- Create Salesforce leads when new tags are added to users in Intercom
- Create new Salesforce records when tags are added to Intercom conversations






