HelpDesk + WPForms

Create new HelpDesk tickets from new WPForms entries

Boost your customer service efficiency with this seamless workflow. When a new entry is submitted in WPForms, a corresponding ticket will be concurrently created in HelpDesk. This automation not only helps to ensure every customer query is attended to promptly, but also removes the need for manual data entry, saving valuable time and resources. Utilize this workflow to maintain an organized, effective, and timely response system to all customer inquiries.

Boost your customer service efficiency with this seamless workflow. When a new entry is submitted in WPForms, a corresponding ticket will be concurrently created in HelpDesk. This automation not only helps to ensure every customer query is attended to promptly, but also removes the need for manual data entry, saving valuable time and resources. Utilize this workflow to maintain an organized, effective, and timely response system to all customer inquiries.

  1. When this happens...
    WPFormsWPForms
    New Form Entry

    Triggers when a form entry is submitted.

    TriggerInstant
  2. automatically do this!
    HelpDeskHelpDesk
    Create Ticket

    Creates a new ticket.

    ActionWrite
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Supported triggers and actions

    • Api Docs Info

    • Stop on errorRequired

    • HTTP MethodRequired

    • URLRequired

    • Query string parameters

    • Additional request headers

    • Body

    Action
    Write
  • HelpDesk triggers, actions, and search

    Ticket Assignment Changed

    Triggers when ticket changes assignment.

    Trigger
    Instant
    Try It
  • HelpDesk triggers, actions, and search

    New Message in a Ticket

    Triggers when there's a new message in a ticket.

    Trigger
    Instant
    Try It
  • HelpDesk triggers, actions, and search

    Ticket Status Changed

    Triggers when ticket changes status.

    Trigger
    Instant
    Try It
helpdesk logo
helpdesk logo

About HelpDesk

HelpDesk is a ticketing software for effortless customer support
Learn more

Related categories

  • Customer Support
wpforms logo
wpforms logo

About WPForms

WPForms is a drag and drop online form builder for WordPress that allows you to easily create contact forms, email subscription forms, billing forms, donation forms, online order forms, and more.
Learn more

Related categories

  • Forms & Surveys
  • WordPress

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