Gravity Forms + Halo Service Solutions
Create new Halo Service Solutions tickets from new Gravity Forms submissions
Boost your customer service responsiveness with this efficient workflow. Once you receive a new submission in Gravity Forms, it instantly creates a ticket in Halo Service Solutions. This streamlined process ensures no customer queries get overlooked, enhancing your response time and improving your customer service experience.
Boost your customer service responsiveness with this efficient workflow. Once you receive a new submission in Gravity Forms, it instantly creates a ticket in Halo Service Solutions. This streamlined process ensures no customer queries get overlooked, enhancing your response time and improving your customer service experience.
- When this happens...Form Submission
Triggers when the specified form is submitted.
- automatically do this!Create Ticket
Creates a new Ticket in Halo.
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FormRequired
Use Admin Field Labels?
Try ItFormRequired
DescriptionRequired
Customer
Site
End-User
Ticket Type
Status
Service Level Agreement
Priority
Team
Agent
Try ItNameRequired
Customer NameRequired
Main SiteRequired
Phone Number
Address Line 1
Address Line 2
Address Line 3
Address Line 4
Postcode
Contact Name
Contact Email Address
FormRequired
DescriptionRequired
Customer
Site
End User
Ticket Type
Status
Service Level Agreement
Priority
Team
Agent
Try ItNameRequired
Top Level
Important Customer
Site Name
Phone Number
Address Line 1
Address Line 2
Address Line 3
Address Line 4
Postcode
Contact Name
Contact Email Address
Email AddressRequired
Ticket TypeRequired
Summary
Details
Priority
