Google Sheets + Zendesk

Update Zendesk tickets when new rows are added to a Google Sheets team drive

When a new row is added to your Team Drive on Google Sheets, this workflow will immediately update a ticket on Zendesk. Streamline communication and ensure that your support tickets are always current with this simple, yet effective, automation. Stay organized and efficient by letting this process bridge the gap between your spreadsheet data and customer support tickets.

When a new row is added to your Team Drive on Google Sheets, this workflow will immediately update a ticket on Zendesk. Streamline communication and ensure that your support tickets are always current with this simple, yet effective, automation. Stay organized and efficient by letting this process bridge the gap between your spreadsheet data and customer support tickets.

  1. When this happens...
    Google SheetsGoogle Sheets
    New Spreadsheet Row (Team Drive)

    Triggers when a new row is added to the bottom of a Google Team Drive spreadsheet.

    TriggerPolling
  2. automatically do this!
    ZendeskZendesk
    Update Ticket

    Update an existing ticket status or add comments.

    ActionWrite
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Supported triggers and actions

    • No Team Drive

    • SpreadsheetRequired

    • WorksheetRequired

    Trigger
    Instant
    Try It
    • Drive

    • SpreadsheetRequired

    • WorksheetRequired

    • Trigger column

    Trigger
    Polling
    Try It
    • Drive

    • SpreadsheetRequired

    Trigger
    Polling
    Try It
    • Drive

    • SpreadsheetRequired

    • WorksheetRequired

    • Use Timezone set up on the spreadsheet to format date values?

    Action
    Write
google-sheets logo
google-sheets logo

About Google Sheets

Create, edit, and share spreadsheets wherever you are with Google Sheets, and get automated insights from your data.
Learn more

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  • Google
  • Spreadsheets

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About Zendesk

Zendesk is a web-based help desk support tool that makes it simple to provide great customer support.
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