Gong + Zapier Tables + ChatGPT (OpenAI)

Add AI-generated insights to Zapier Tables from Gong calls

After customer calls, it's easy for important insights to get buried in transcripts or forgotten. This Zap automatically captures AI-generated summaries from Gong and adds them to a Zapier Tables database. It keeps valuable customer insights organized and accessible, helping your team follow up faster and drive smarter conversations.

After customer calls, it's easy for important insights to get buried in transcripts or forgotten. This Zap automatically captures AI-generated summaries from Gong and adds them to a Zapier Tables database. It keeps valuable customer insights organized and accessible, helping your team follow up faster and drive smarter conversations.

  1. When this happens...
    GongGong
    New Call

    Triggers when a new call is processed.

    TriggerInstant
  2. automatically do this...
    ChatGPT (OpenAI)ChatGPT (OpenAI)
    Conversation (Legacy)

    Sends a Chat to OpenAI and generates a Completion, optionally storing messages as we do. Powered by Chat Completions API.

    ActionWrite
  3. then do this!
    Zapier TablesZapier Tables
    Create Record

    Creates a new record on a table.

    ActionWrite
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Supported triggers and actions

    • 1. THE OBJECT THAT WAS SHARED - What's the name of the object?Required

    • 1. THE OBJECT THAT WAS SHARED - What's the ID of the object?Required

    • 1. THE OBJECT THAT WAS SHARED - What's the direct URL to view the object?Required

    • 1. THE OBJECT THAT WAS SHARED - How many dynamic properties do you have to display for the object?Required

    • 2. THE SHARING EVENT - What's the name of the event? (example: "Document Sent" or "Presentation Shared")

    • 2. THE SHARING EVENT - What's The ID Of The event?

    • 2. THE SHARING EVENT - What's The URL to view more info regarding the event?

    • 2. THE SHARING EVENT - How Many Dynamic Properties Do You Have To Display For The sharing event?Required

    • EmailRequired

    • Name

    • Email AddressesRequired

    • Delimiter

    • Sharing Message Subject

    • Sharing Message Body

    • GONG WORKSPACE - If your Gong account has multiple Workspaces, enter here the relevant Workspace to send these events to.

    Action
    Write
    • 1. THE OBJECT THAT WAS ENGAGED - What's The Name Of The Object?

    • 1. THE OBJECT THAT WAS ENGAGED - What's The ID Of The Object?

    • 1. THE OBJECT THAT WAS ENGAGED - What's The Direct URL To View The Object?

    • 1. THE OBJECT THAT WAS ENGAGED - How Many Dynamic Properties Do You Have To Display For The Object?Required

    • 2. THE CUSTOM ACTION EVENT - What's The Name Of The Event? (example: "Contract Signed" Or "Presentation Downloaded")Required

    • 2. THE CUSTOM ACTION EVENT - What's The ID Of The Event?

    • 2. THE CUSTOM ACTION EVENT - What's The URL To View More Info Regarding The Event?

    • 2. THE CUSTOM ACTION EVENT - How Many Dynamic Properties Do You Have To Display For The Event?Required

    • EmailRequired

    • Name

    • GONG WORKSPACE - If your Gong account has multiple Workspaces, enter here the relevant Workspace to send these events to.

    Action
    Write
    • Message

    • ImageRequired

    • Max Tokens

    Action
    Write
    • Text to Be AnalyzedRequired

    • Info 1

    • Max Tokens

    • ModelRequired

    • Temperature

    Action
    Write
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About Gong

Gong has helped thousands of sales pros have better sales conversations every day.

Related categories

  • CRM (Customer Relationship Management)

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Zapier Interfaces integrationsZapier Interfaces integrations

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App Builder, CRM (Customer Relationship Management), Forms & Surveys, Zapier
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About Zapier Tables

Zapier Tables is a no-code database built for automation.
Learn more

Related categories

  • Databases
  • Spreadsheets
  • Zapier
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About ChatGPT (OpenAI)

ChatGPT is an AI tool built by OpenAI that enables conversational automation.
Learn more

Related categories

  • AI Tools
  • Artificial Intelligence
  • Developer Tools