Front + Salesforce

Send messages in Front when fields on Salesforce records are updated

Stay on top of updates in Salesforce with this efficient workflow that sends messages through Front. When a field is updated on a Salesforce record, an instant message is dispatched in Front. This makes for seamless communication, saving you the task of manually monitoring Salesforce and sending updates. Perfect for teams seeking to streamline their internal communication and react promptly to changes in Salesforce.

When this happens...
Updated Field on Record
Triggers when a field of your choosing (ie. email address, status) is updated on any record of a specified Salesforce object (ie. Contact, Lead, Opportunity, etc.).
TriggerPolling
automatically do this!
Send Message
Sends a message creating a new conversation.
ActionWrite

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Supported triggers and actions

New Case Attachment
Triggers when a new Attachment is added to a case.
Trigger
Polling
Try It
- History ObjectRequired
Trigger
Polling
Try It
New Lead
Triggers when a new Lead is created.
Trigger
Polling
Try It
- Salesforce ObjectsRequired
Trigger
Polling
Try It
- Salesforce ObjectRequired
Trigger
Polling
Try It

- Salesforce ObjectRequired
- RecordRequired
- FileRequired
- VisibilityRequired
Action
Write
- LeadRequired
- AccountRequired
- Opportunity
- Create new opportunity?
- Converted StatusRequired
Action
Write

- Parent ObjectRequired
- Use Assignment Rules
Action
Write
- Note TitleRequired
- Note ContentRequired
- Salesforce Object
Action
Write
- Use Assignment Rules
Action
Write
- Salesforce ObjectRequired
- Use Assignment Rules
- Allow Duplicates
Action
Write
- Warning
- Salesforce ObjectRequired
- Record IDRequired
Action
Write
- Contact to UpdateRequired
Action
Write
- Salesforce ObjectRequired
- Record to UpdateRequired
- Use Assignment Rules
Action
Write
- Stop on errorRequired
- HTTP MethodRequired
- URLRequired
- Query string parameters
- Additional request headers
- Body
Action
Write
- Salesforce ObjectRequired
- Search ValueRequired
- Second Field to Search By
- Second Search Value
- Search Operator
Action
Search
- Salesforce ObjectRequired
Action
Search
- Salesforce ObjectRequired
- Record IDRequired
Action
Search
- Salesforce ObjectRequired
- SOQL WHERE ClauseRequired
- Sort by
- Sort Order
- Maximum Number of Records
- Use Assignment Rules
- Allow Duplicates
Action
Search or write
- Team
- RuleRequired
Trigger
Instant
Try It
- Team
- Inboxes
Trigger
Instant
Try It
- Conversation IDRequired
- Author
- BodyRequired
Action
Write
- Conversation IDRequired
- Links External URLsRequired
Action
Write
- Conversation IDRequired
- Teammate
Action
Write
- Team
- Name
- Description
- Email Addresses
- Phone Numbers
- Links
- Groups
- Picture
- Custom Attributes
Action
Write
- Conversation IDRequired
- AuthorRequired
- To
- Cc
- Bcc
- Subject
- BodyRequired
- Sharing
- Channel IDRequired
- Quote Body
- Signature ID
- Should add default signature
Action
Write
- Conversation IDRequired
Action
Write
- Link IDRequired
Action
Write
- Conversation IDRequired
- Link IDsRequired
Action
Write
- ChannelRequired
- Sender Name
- ToRequired
- Cc
- BCC
- Subject
- BodyRequired
- Attachment
- Author
- Archive the Conversation
- Tags
- Tag IDs
Action
Write
- Account IDRequired
- Name
- Description
- Email Domains
- Custom Attributes
Action
Write
- Inbox
- Conversation IDRequired
- Assignee
- Status
- Tags
Action
Write
- Stop on errorRequired
- HTTP MethodRequired
- URLRequired
- Query string parameters
- Additional request headers
- Body
Action
Write
- Handle SourceRequired
- HandleRequired
Action
Search
- Email Domain
- External ID
- Account ID
- Account NameRequired
- Description
- Email Domains
- Custom Attributes
Action
Search or write

New Contact
Triggers when a new Contact is created.
Trigger
Polling
Try It
- Salesforce ObjectRequired
- Record (Optional)
Trigger
Polling
Try It
New Outbound Message
Triggers when a new outbound message is received in Salesforce.
Trigger
Instant
Try It
- Disclaimer
- Salesforce ObjectRequired
Trigger
Polling
Try It
- CampaignRequired
- ContactRequired
Action
Write
- CampaignRequired
- LeadRequired
Action
Write
- FileRequired
- Salesforce ObjectRequired
- Description
- Attachment visibility
Action
Write
Create Contact
Creates a new contact.
Action
Write
- FileRequired
- Title
- Description
- Salesforce Object
Action
Write
- Note TitleRequired
- Note
- Salesforce ObjectRequired
- Note Visibility
- Use Assignment Rules
Action
Write
- Salesforce ObjectRequired
- Use Assignment Rules
- Allow Duplicates
Action
Write
- ToRequired
- CC
- BCC
- SubjectRequired
- Email FormatRequired
- Sender TypeRequired
Action
Write
- Lead to UpdateRequired
- Use Assignment Rules
Action
Write
- Salesforce ObjectRequired
- Record to UpdateRequired
- Use Assignment Rules
Action
Write
- Parent ObjectRequired
Action
Search
- Salesforce ObjectRequired
- SOQL WHERE clauseRequired
Action
Search
- Salesforce ObjectRequired
- SOQL WHERE ClauseRequired
- Sort by
- Sort Order
- Maximum Number of Records
Action
Search
- Salesforce ObjectRequired
- Search ValueRequired
- Second Field to Search By
- Second Search Value
- Search Operator
- Use Assignment Rules
- Allow Duplicates
Action
Search or write
- Team
- Inboxes
Trigger
Instant
Try It
- Team
- Inboxes
Trigger
Instant
Try It
- Team
- Tags
Trigger
Instant
Try It
- Contact IDRequired
- HandleRequired
- Handle SourceRequired
Action
Write
- Conversation IDRequired
- Tag IDsRequired
Action
Write
- Account NameRequired
- Description
- Email Domains
- External ID
- Custom Attributes
Action
Write
- Channel IDRequired
- AuthorRequired
- To
- cc
- bcc
- Subject
- BodyRequired
- Sharing
Action
Write
- Name
- External URLRequired
Action
Write
- InboxRequired
- Sender Name
- Sender HandleRequired
- Sender Handle TypeRequired
- ToRequired
- Subject
- Body Format
- BodyRequired
- DateRequired
- Attachment
- External IDRequired
- Message Type
- Message Direction
- Author
- Is ArchivedRequired
- Should Skip RulesRequired
- Thread Reference
Action
Write
- Contact IDRequired
- HandleRequired
- Handle SourceRequired
- Force
Action
Write
- Conversation IDRequired
- Tag IDsRequired
Action
Write
- Conversation IDRequired
- To
- Cc
- BCC
- Subject
- BodyRequired
- Attachment
- Channel
- Tags
- Tag IDs
- Archive the Conversation
Action
Write
- ContactRequired
- Name
- Description
- Links
- Groups
- Remove Contact From Every Group
- Picture
- Custom Attributes
Action
Write
- Link IDRequired
- NameRequired
Action
Write
- Email Domain
- External ID
- Account ID
Action
Search
- Search Text
- Inbox ID
- Tag
- Contact
- Recipient
- From
- To
- CC
- BCC
- Participant
- Assignee
- Author
- Mention
- Commenter
- Conversation Status
Action
Search
- Handle SourceRequired
- HandleRequired
- Team
- Name
- Description
- Email Addresses
- Phone Numbers
- Links
- Groups
- Picture
- Custom Attributes
Action
Search or write

About Front

Front is the AI-powered customer service platform built for collaboration that enables 9,000 businesses to deliver five-star service at scale.

Learn more

Related categories

Customer Support

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About Salesforce

Salesforce is a leading enterprise customer relationship manager (CRM) application.

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Related categories

CRM (Customer Relationship Management)

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Front + Salesforce

Send messages in Front when fields on Salesforce records are updated

New Case Attachment

New Field History Tracking Event

New Lead

New Record

Updated Record

Add File to Record

Convert Lead to Contact

Create Child Records (with line item support)

Create Enhanced Note

Create Lead

Create Record

Delete Record

Update Contact

Update Record

API Request (Beta)

Find Record

Find Records

Get Record Attachments

Find or Create Record by Query

Rule Triggered

New Outbound Message

Add Comment

Add Conversation Links

Assign or Unassign Conversation

Create Contact

Create Draft Reply

Get Conversation Last Message

List Link Conversations

Remove Conversation Links

Send Message

Update Account

Update Conversation

API Request (Beta)

Find Contact

Find or Create Account

New Contact

New or Updated File on Record

New Outbound Message

Updated Field on Record

Add Contact to Campaign

Add Lead to Campaign

Create Attachment

Create Contact

Create File

Create Note

Create Record (UTC)

Send Email

Update Lead

Update Record (UTC)

Find Child Records

Find Records by Query

Find Record by Query

Find or Create Record

New Comment

New Inbound Message

New Tag Added to Message

Add Contact Handle

Add Conversation Tags

Create Account

Create Draft

Create Link

Import Message

Remove Contact Handle

Remove Conversation Tags

Send Reply

Update Contact

Update Link

Find Account

Find Conversation

Find or Create Contact

About Front

Related categories

Similar apps

Zendesk

Gmail

Help Scout

About Salesforce

Related categories