Freshcaller + Jira Service Management

Create new requests in Jira Service Management for completed calls in Freshcaller

When a call ends in Freshcaller, simplify your workflow by instantly creating a request in Jira Service Management. This automation ensures all call details are promptly turned into actionable requests, enhancing your team’s efficiency and ensuring no task slips through the cracks. Save time and maximize the effectiveness of your customer service operation.

When a call ends in Freshcaller, simplify your workflow by instantly creating a request in Jira Service Management. This automation ensures all call details are promptly turned into actionable requests, enhancing your team’s efficiency and ensuring no task slips through the cracks. Save time and maximize the effectiveness of your customer service operation.

  1. When this happens...
    FreshcallerFreshcaller
    Call Completed

    Triggers when a call is completed (inbound/outbound).

    TriggerInstant
  2. automatically do this!
    Jira Service ManagementJira Service Management
    Create Request

    Create a new request.

    ActionWrite
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Supported triggers and actions

freshcaller logo
freshcaller logo

About Freshcaller

Freshcaller is a cloud-based phone system for businesses of all sizes.

Related categories

  • Phone & SMS
jira-service-management logo
jira-service-management logo

About Jira Service Management

Jira Service Management is help desk software that enables support agents to receive, track, manage and resolve requests from help seekers.

Related categories

  • Customer Support