Dixa Integrations

Name: Zapier
Availability: InStock

Put Dixa to work with AI and enterprise-grade automation

Automate smarter with Dixa and scale with confidence. Zapier is built for enterprise-grade security, compliance, and performance.

Start free with email

Continue with Google

Start free with email

Continue with Google

No-code AI automation
Full audit trails and controls
SOC 2 and GDPR compliant
Easy visual workflow builder
9,000+ apps, 450+ AI tools
Free tier available

Or pick an app to pair with

Formcrafts

Forms & Surveys

Heyflow

Website & App Building

Facebook Lead Ads

Ads & Conversion, Facebook

Slack

Team Chat

Wix

Website Builders

Pipedrive

CRM (Customer Relationship Management)

Pendo

Analytics

Paperform

Forms & Surveys

Box

File Management & Storage

Formcrafts

Forms & Surveys

Heyflow

Website & App Building

Facebook Lead Ads

Ads & Conversion, Facebook

Slack

Team Chat

Wix

Website Builders

Pipedrive

CRM (Customer Relationship Management)

Formcrafts

Forms & Surveys

Heyflow

Website & App Building

Facebook Lead Ads

Ads & Conversion, Facebook

Slack

Team Chat

Wix

Website Builders

Pipedrive

CRM (Customer Relationship Management)

Pendo

Analytics

Paperform

Forms & Surveys

Box

File Management & Storage

Top companies trust Zapier to automate work and free up time

Join millions worldwide who automate their work using Zapier

Launch your first automated workflow

Create Dixa callback requests for new Google Form submissions
Details
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Google Forms + Dixa
Create callback requests in Dixa with new Jotform submissions
Details
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Jotform + Dixa
Create internal notes in Dixa when new channels are added to Slack
Details
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Slack + Dixa
Create Dixa conversations from new Discord channel messages
Details
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Discord + Dixa
Create Dixa conversations from new Slack channel messages
Details
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Slack + Dixa
Send messages in Slack channels for new agent ratings of 4 or 5 in Dixa
Details
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Dixa + Filter by Zapier + Slack

Create Dixa callback requests for new Google Form submissions

Details

Try it

Google Forms + Dixa

Create callback requests in Dixa with new Jotform submissions

Details

Try it

Jotform + Dixa

Create internal notes in Dixa when new channels are added to Slack

Details

Try it

Slack + Dixa

Create Dixa conversations from new Discord channel messages

Details

Try it

Discord + Dixa

Create Dixa conversations from new Slack channel messages

Details

Try it

Slack + Dixa

Send messages in Slack channels for new agent ratings of 4 or 5 in Dixa

Details

Try it

Dixa + Filter by Zapier + Slack

Record new Dixa customer satisfaction ratings in Google Sheets rows

Details

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Dixa + Google Sheets

Add tags to Dixa conversations and create corresponding Google Sheets rows

Details

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Dixa + Google Sheets

Create new Dixa users for each new item in Podio

Details

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Podio + Dixa

Send Microsoft Team channel messages with new Dixa conversations

Details

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Dixa + Microsoft Teams

Send Trustpilot invitations for good Dixa CSAT ratings

Details

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Dixa + Filter by Zapier + Trustpilot

Send zenloop email surveys 72 hours after new Dixa conversations are closed

Details

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Dixa + Filter by Zapier + Delay by Zapier + 1 more

Record new Dixa customer satisfaction ratings in Google Sheets rows
Details
Try it
Dixa + Google Sheets
Add tags to Dixa conversations and create corresponding Google Sheets rows
Details
Try it
Dixa + Google Sheets
Create new Dixa users for each new item in Podio
Details
Try it
Podio + Dixa
Send Microsoft Team channel messages with new Dixa conversations
Details
Try it
Dixa + Microsoft Teams
Send Trustpilot invitations for good Dixa CSAT ratings
Details
Try it
Dixa + Filter by Zapier + Trustpilot
Send zenloop email surveys 72 hours after new Dixa conversations are closed
Details
Try it
Dixa + Filter by Zapier + Delay by Zapier + 1 more

Supported triggers and actions

Zapier helps you create workflows that connect your apps to automate repetitive tasks. A trigger is an event that starts a workflow, and an action is an event a Zap performs.

- Note
Trigger
Instant
Try It
- info
Trigger
Instant
Try It
- info
Trigger
Instant
Try It
Tag Removed From Conversation
Triggers when a tag is removed from a conversation
Trigger
Instant
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- Conversation ID
  Required
- Message Text
  Required
- Direction
  Required
Action
Write

- Conversation ID
  Required
- Status
  Required
Action
Write
- Requester ID
  Required
- Direction
  Required
- Email Integration Endpoint
  Required
- Subject
  Required
- Message
  Required
- Language
Action
Write

- End User ID
  Required
- Info
Action
Write
- Action
  Required
- Tag
  Required
- Conversation ID
  Required
Action
Write
- User ID
  Required
- Phone Number
- Email Address
- Display Name
- First Name
- Last Name
- Middle Names
Action
Write
- User ID
  Required
Action
Search
- Conversation ID
  Required
Action
Search
- CSID
  Required
Action
Search
- Search Query
  Required
- Exact Matches only?
  Required
Action
Search
- Email Address
  Required
- Role
  Required
Action
Search
- External ID
  Required
- Name
  Required
- Email
- Phone number
- Avatar URL
- Role
  Required
Action
Search or write
- Phone number
  Required
- Role
  Required
- Name
  Required
- Email
- Avatar URL
- External ID
Action
Search or write

- info
Trigger
Instant
Try It
- info
Trigger
Instant
Try It
- info
Trigger
Instant
Try It
- Conversation ID
  Required
- Agent ID
- Message
  Required
Action
Write
- Type
  Required
Action
Write
- User ID
- Caller ID
  Required
- Direction
- Destination queue
Action
Write
- Name
  Required
- Email
- Phone number
- Avatar URL
- External ID
- Role
  Required
Action
Write
- Conversation ID
  Required
- Info
Action
Write
- CSID
  Required
- Queue
  Required
Action
Write
- CSID
  Required
Action
Search
- External ID
  Required
Action
Search
- Conversation ID
  Required
Action
Search
- User Id
  Required
- Role
  Required
Action
Search
- Queue ID
  Required
Action
Search
- Phone number
  Required
- Role
  Required
Action
Search
- Email
  Required
- Role
  Required
- Name
  Required
- Phone number
- Avatar URL
- External ID
Action
Search or write

For builders

Let your AI safely access Dixa

Go beyond Zap workflows. Install Zapier in your AI to call Dixa actions directly from your agents—with governance built in. Authenticate once. Revoke access anytime.

No code

Call actions in natural language with Zapier MCP

Act in Dixa from your AI—no exposed credentials, and you control which actions your AI can touch. One install covers 9,000+ other apps.

Example actions on this page

Add Internal Note
Add Message

Works with

Claude · ChatGPT · Cursor · Any MCP-compatible AI

Install Zapier MCP

Code

Work in code with the Zapier SDK

Expose Dixa actions from backend services, scripts, or agent code. Zapier handles the OAuth and scoped permissions. Access 9,000+ apps, plus thousands more with .fetch().

Install

npm install @zapier/zapier-sdk
npm install -D @zapier/zapier-sdk-cli
zapier-sdk login
# create a Dixa connection @ https://zapier.com/es/app/assets/connections

Run an action

// Typescript
import { createZapierSdk } from "@zapier/zapier-sdk";

const zapier = createZapierSdk();

const { data: connection } = await zapier.findFirstConnection({ app: "dixa", owner: "me" });

await zapier.runAction({
  app: 'dixa',
  action: 'Add_internal_note',
  connection: connection.id,
  input: {
    {inputKeyValuePairs}
  },
});

Open the SDK docs

Direct API calls to raw endpoints through fetch are not yet subject to org-level app and action restrictions.

Dixa Help & Support

Common questions

Connect Your App Accounts to Zapier

Manage Your App Connections

Use the Power of AI to Generate Zaps (Beta)

What Should I Do in Zapier If I Change an App Account Password

About Dixa

Dixa is omnichannel customer service software that unifies voice, email, chat, and messaging apps into one single platform.

HelpHelp

Related categories

Customer Support

Dixa Integrations

Put Dixa to work with AI and enterprise-grade automation

Top companies trust Zapier to automate work and free up time

Join millions worldwide who automate their work using Zapier

Create Dixa callback requests for new Google Form submissions

Create callback requests in Dixa with new Jotform submissions

Create internal notes in Dixa when new channels are added to Slack

Create Dixa conversations from new Discord channel messages

Create Dixa conversations from new Slack channel messages

Send messages in Slack channels for new agent ratings of 4 or 5 in Dixa

Create Dixa callback requests for new Google Form submissions

Create callback requests in Dixa with new Jotform submissions

Create internal notes in Dixa when new channels are added to Slack

Create Dixa conversations from new Discord channel messages

Create Dixa conversations from new Slack channel messages

Send messages in Slack channels for new agent ratings of 4 or 5 in Dixa

Record new Dixa customer satisfaction ratings in Google Sheets rows

Add tags to Dixa conversations and create corresponding Google Sheets rows

Create new Dixa users for each new item in Podio

Send Microsoft Team channel messages with new Dixa conversations

Send Trustpilot invitations for good Dixa CSAT ratings

Send zenloop email surveys 72 hours after new Dixa conversations are closed

Record new Dixa customer satisfaction ratings in Google Sheets rows

Add tags to Dixa conversations and create corresponding Google Sheets rows

Create new Dixa users for each new item in Podio

Send Microsoft Team channel messages with new Dixa conversations

Send Trustpilot invitations for good Dixa CSAT ratings

Send zenloop email surveys 72 hours after new Dixa conversations are closed

Let your AI safely access Dixa

Call actions in natural language with Zapier MCP

Work in code with the Zapier SDK

Dixa Help & Support

Common questions

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Manage Your App Connections

Use the Power of AI to Generate Zaps (Beta)

What Should I Do in Zapier If I Change an App Account Password

Popular Dixa Integrations

Popular Dixa Integrations

Connect Your App Accounts to Zapier